Geralyn S.
Quick response
Received wallpaper border samples at a very reasonable price with free shipping - would order from this company again.
In 2001, brothers Eric, Richard and Garrett Browning took their love of fabric, their experience in the industry, and their business acumen to create a new store that would elevate the selection and level of service available in the St. Louis area. They knew what customers were asking for great access to products, and customer service built just for me.
The Fabric Co. (thefabricco.com) has 184 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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184 approved reviews, newest moderated first
Geralyn S.
Received wallpaper border samples at a very reasonable price with free shipping - would order from this company again.
Karen Y.
Received my black and white buffalo plaid fabric in a matter of days; yesterday sewed two cushion covers and put them on the front porch. Looks beautiful! I'll be looking again soon for the next project!
Bonny B.
We found The Fabric Co on line and found some great paper but did not know how to figure what we needed. Called the store and had a very helpful and courteous man give us that info and take our order. The paper is going up very well and easily . It seems very durable. We are very pleased with the end result. Would recommend The Fabric Co. to all our friends and family and anybody looking for a good source of wallpaper.
Sherry J.
I contacted the Fabric Co about 100 yards of a particular fabric. They did not have it in stock so they contacted the manufacturer and they had 55 yards in stock. Placed the order for the 55 yards and had it less than a week. Very easy company to work with and professional customer service. I have to say they went "above and beyond" my expectations!
Kevin P.
Within 2 hours of placing my order, a personal representative of the company reached out to me directly with a potential issue on my order, which was resolved promptly. This is a rare occurrence in this day and age, but I will definitely go back to this company for any future wallpaper or related needs.
donna S.
I was thrilled to find that the shipment of the 2 additional rolls of wallpaper that I ordered on Monday....were here already on Wednesday. However when I took them to the job sight....OH NO! both rolls were damaged. The ends were smashed and all wrinkled. What could I do. I have already delayed the job...as I had underestimated on the measurement due to the irregularity of the wall heights of this old and very out of plumb Victorian. I called the company....spoke with 3 different people who advised that I ship it back. FORGET IT. I am already late as it is. I told them that I could cut off 90 inches of each roll and make it work...but I would need compensation to ever order from them again. The Fabric Company blamed it on their supplier who mailed the shipment in a plastic bag, the same type you would get when ordering a sweater. Why didn't this come in a box. They were charging me 10.00 shipping. Why not do it right. Now I am made to take pictures of the damage and email them to the Fabric Company...who will then....try and recoup from UPS....meanwhile.... I WILL NEVER ORDER WITHOUT A GUARANTEE AGAIN !!!
Customer
nice big samples; they came in separate envelopes (11 samples in 5 envelopes. go figure.)
Judith S.
I purchased a few items at The Fabric Co. The people there are so helpful and knowledgeable. I was very grateful that they spent so much of their time helping me. What a great company with excellent staff! I also received a postcard in the mail thanking me for my business. This was the final touch on outstanding customer service. Thank you so much for all your help!