HBHA
Unreliable integration, poor customer support
I used The Events Calendar plugin for 2 years and would not recommend it. The calendar frequently went out of sync without warning, requiring constant manual intervention. On top of that, it took a lot of customization just to make it look halfway decent. The customer support and return policy were also extremely disappointing. The company will charge you for a full year, even if you’ve only used the product for 30 days. There’s no flexibility and the experience feels very unfriendly. There are much better calendar products out there that are more reliable, easier to use, and backed by companies that actually care about their customers. Save yourself the headache and avoid this plugin.
Response from The Events CalendarSep 9, 2025
Hi There, Amanda here, Director of Customer Success for The Events Calendar - I wasn't able to locate a ticket for you to reach out to assist directly and I'd love the opportunity to do so. If you'd like to connect you can reach me at [email protected] As a note, we do offer a 30-day refund policy for our annual subscriptions, so if you requested a refund within 30 days of purchase or renewal, we'll absolutely honor that. Know that the concerns you've brought up here aren't going into the void - and I'd like to action them with our product team as best as we can, though without a ticket to reference that becomes more challenging. I will add that we're actively improving the way TEC can be customized and your feedback is crucial in those improvements. Hope to hear from you!