The Events CalendarReviews of theeventscalendar.com

I have been using the events calendar for some time. It makes an extremely attractive display, is easy to use and the support is first rate.

I had an excellent experience working with Manoranjan from Liquid Web Software Support. He was incredibly patient and responsive throughout our entire interaction, taking the time to help me resolve an issue with editing event series recurrences. He walked me through disabling the Gutenberg editor for events, switching to the classic editor to properly display the fields, and navigating the day locks to successfully set an end date. His clear explanations helped me understand how to address my problem and manage the events deftly moving forward.

TEC has everything we need as a theater group. Outstanding support also!

The software works well and is easy to use. I reached out with an error message we were getting and support was very responsive.

Happy overall! Easy for custom development, clients love it, support is outstanding. I would give 5 stars but there are some features that need to be added. At the top of my list is the ability to remove orphaned tickets. The messy All Tickets page is insane. There's no warning when deleting an event that has tickets attached. If you don't delete the tickets first, they will sit on your All Tickets page...forever. Messy! Grayed out, no option to delete or archive. Some of my clients have hundreds of them. While I instruct them to delete tickets before deleting the event moving forward, they always ask me to remove the orphans and it's not possible without custom PHP snippets (which I wrote and use now, but this shouldn't be something users have to deal with -- not everyone can code or has access to a developer). That being said, I want to end on a positive note. Their product support is outstanding. I've submitted several tickets recently for a client's complex situation. They have guided me through absolutely everything. Friendly, approachable, knowledgeable -- everything you want from support. You fill out the form and they respond in a timely manner. If it's been longer than usual they even explain why and apologize for the delayed response. The best part is you deal with one rep at a time so you're not describing the issue on repeat. A real person is interacting with you in a real email conversation that they actually continue to REPLY until the issue is resolved. *gasp* I work with a lot of different tech companies and support can be pretty rough out there. LiquidWeb TEC has absolutely nailed it.

We've been using The Events Calendar and Promoter across our sites for many years now. There have been a couple of issues recently (related to their Promoter service, which we rely on for our own websites and client sites). The support, though, was brilliant. Vinod stayed with us throughout the process and kept me updated while it sat with the engineering team, and I never once had to chase him for a progress update, which I really appreciated. 🙂 The engineers tracked it properly and shipped the fix in a plugin release, and that resolved the issue for us, and they made things right by us. Really appreciated. And it's a great plugin, with all the functionality we need related to events, tickets and automated reminders. Would highly recommend.

i was answered in detail for all my questions. the person was very polite and professionla and the response time was fast thanks a lot

Same experience as Andrew - since Liquid Web took over its a disaster. First I could no longer login - took 10 days, 2 mails and chat to restore. Then a plugin was expired and forced to pay rediculously high amount, complaint then another amount way higher that reactivating amount. Time to find a better events calendar plugin.