The Empire Publishers, headquartered in the heart of the United States, stands as a dynamic publishing house renowned for its diverse literary offerings. Specializing in both fiction and nonfiction, our core expertise lies in the enchanting realm of Children's Literature. With a commitment to fostering creativity and imagination, we strive to bring captivating stories to young minds across the United States and Canada. Our expansive catalog showcases a rich tapestry of narratives that not only entertain but also inspire, reinforcing The Empire Publishers as a prominent force in the American literary landscape.
The Empire Publishers (theempirepublishers.com) has 21 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
theempirepublishers.com
Website
theempirepublishers.com
Category
Books & Magazines
Location
Sugar Land, Texas
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 95% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Robert Keenan:
More people have come forward to point at your for scamming them. You have done with with the several Indian men and women based in Pakistan with revealing IP addresses and their exact location. Asian woman who called herself: Andreaan Stan.
You all wil be apprehended very soon. Using the internet to defraud people, hosting a website that is a fraud channel for your crimes and setting up another organization to cover up your tracks will not save you.
Your end is new.
KB
Karla Babbitt Watson S.
I'm giving 5 stars because the people I…
I'm giving 5 stars because the people I have worked with have gone above and beyond to help me learn, understand and grow as a new author and have done an amazing job publishing my books.
The reels and ads have been wonderful and I get great feed back from them.
If or when I have a question or concern they are always there to address them.
Because of their dedication to help me succeed, my readers can now order my first book online with Books-A-Million and can be found in select stores on the shelf, which is my ultimate goal. They also offered me the same opportunity with my second book and we are hoping for the same success.
The Empire Publishers teams have taught me about the publishing process with all the time and work that goes into publishing.
Thank you to everyone.
Hannah, kudos to you for helping me and putting up with my panics, anxiety, and computer illiteracy. You are amazing.
Response from The Empire PublishersOct 16, 2026
Thank you for your wonderful review. We are deeply grateful for your trust and humbled to support your publishing journey. Assisting you with your book was a true privilege, and we look forward to working together again. Wishing you continued success.
Sincerely,
Care and Compliance
The Empire Publishers
ND
Newell D.
BEWARE BLACKMAIL FRAUD AND DECEPTIVE…
Below was a post on Google search The Empire Publishers operating out of Sugar Land, Texas. I cut it and reposted it. I also called Sugar Land Police requesting a verified location of Empire Publishers and was told that question has been brought up before. 10/20/26 update. Even Brian that was doing the work. said he didn't blame me.
00BEWARE BLACKMAIL FRAUD AND DECEPTIVE TRADE PRACTICE
Google Search:
The The Empire Publishers operating out of Sugar Land, Texas, is heavily accused of being a predatory vanity press and scam operation rather than facing standard corporate trouble.
Key Details & Allegations
• Inability to Verify Location: Writers and investigators visiting their listed Sugar Land address have found no physical office or listing for the company in those large commercial buildings.
• False Claims: Industry watchdogs like Writer Beware noted that while the company claims on its website to have been established in 2011, public domain registry data shows their web domain was only registered in 2023.
• High-Pressure Sales: Authors report being aggressively upsold on expensive, ineffective "marketing packages" that yield little to no genuine distribution or return on investment.
• Fraud Warnings: While the company posts its own warnings regarding impersonation and publishing fraud on The Empire Publishers Publishing Fraud Alert, independent consumer complaints and reports to law enforcement characterize the entity itself as deceptive.
If you or someone you know has been affected by this company, would you like information on how to file a consumer complaint with the FTC or Texas Attorney General, or advice on how to spot legitimate independent publishers?
I paid for 20 book to be printed f0r $400.00 Then I was turned over to A Orlando in marketing since I didn't buy his $1,500.00 marketing they went dark didn't responded to their Basecamp and their phone stopped receiving calls. BLACKMAIL FRAUD AND DECEPTIVE TRADE PRACTICE
Response from The Empire PublishersOct 21, 2026
Thank you for sharing your feedback. We are deeply sorry for the distress and frustration caused by this experience. Clear communication and fair treatment are fundamental to us, and it breaks our heart to learn that you felt ignored after working with our team.
We take concerns of this nature very seriously and want to look into your project right away. Please reach out to our team at (346) 260-4377 or [email protected] so we can help.
Sincerely,
Care and Compliance
The Empire Publishers
JB
Joshua B.
I am writing this review because I… changing policy equals terrible customer service
I am writing this review because I believe authors deserve to know exactly what they are paying for before entering into a publishing agreement with EMPIRE. I personally have published three books with Empire first two went down without a hitch the third one nightmare
I originally published two books with Francesca, and I had a very positive experience. Communication was good, the process went smoothly, and I felt like I was being treated as a client. Unfortunately, my experience changed significantly when Steven became involved.
Based on my experience with my most recent book, my advice to authors is simple: Do your research before paying a publishing company, and understand exactly what they are doing for you.
If the primary service being provided is uploading your book to IngramSpark, authors should seriously consider whether they need to pay a publishing company to do that for them. You can create an IngramSpark account yourself, upload your book from your own computer, and work directly with the platform.
I also experienced significant communication problems. I requested telephone communication because I wanted to clarify important issues regarding my books and the services I had paid for. Instead, I was told that the company would no longer communicate with clients by phone.
In my opinion, that is extremely disappointing customer service. Sometimes a complicated issue can be resolved in a five-minute telephone conversation, while trying to resolve the same issue through repeated messages can turn into days of frustration.
I even ultimately had to place a stop payment while trying to obtain clarification about the services being provided. In my opinion, that situation could potentially have been avoided through a simple telephone conversation.
What was particularly frustrating was that when I continued requesting a phone conversation, the answer remained NO, and I received written responses that felt more like standardized or AI-generated responses than an effort to actually communicate with me as a client.
My experience became even more concerning when I was told that my books would be distributed through more than 50 platforms.
I am now questioning exactly what service I received and what was actually done on my behalf. My understanding is that my books were uploaded to IngramSpark, which has its own distribution network.
That raises an important question for any author considering a publishing company:
Is the publisher actually submitting your book separately to more than 50 platforms, or are they uploading your book to IngramSpark and relying on IngramSpark’s distribution network?
Response from The Empire PublishersSep 5, 2026
We appreciate you taking the time to share your feedback and we want to address this with complete transparency.
After a thorough review across our sales, legal, and compliance departments, we are unable to locate any account, transaction, or correspondence associated with this profile. There is no record of a client by this name in our system.
We also want to respectfully note that there are similarly named companies in the publishing space such as Empire Publishing, and it is possible this review may have been intended for a different organization entirely. We would never want a genuine concern to go unaddressed, nor would we want our reputation misrepresented due to a case of mistaken identity.
If you have genuinely worked with The Empire Publishers specifically, we warmly invite you to reach out to us directly with your full name, contact details, and any proof of engagement including invoices, agreements, or correspondence and we will investigate your concerns thoroughly and promptly.
Please contact our team through either of the following:
Email: [email protected]
Phone: +1 (713) 701-9765
Until we are able to verify your account and review the details of your experience, we are unfortunately unable to take any further action. We remain committed to transparency and professionalism and look forward to hearing from you directly.
Sincerely,
Care and Compliance
The Empire Publishers
AR
Arthur R.
I wasn't happy with the cover concept…
I wasn't happy with the cover concept they sent over. After explaining what I didn't liked, they came back with a much better option. Really happy with how they handled my feedback.
Response from The Empire PublishersSep 9, 2026
We truly appreciate your feedback. Your trust means everything to us, and we are humbled to support your publishing journey. Our team looks forward to assisting you again. Wishing you continued success.
Sincerely,
Care and Compliance
The Empire Publishers
TG
Tim G.
716 DIRT BONE ROAD
Ned and hisstaff are amazing. There patient towards my novel is without word butiful. THANK YOU
Response from The Empire PublishersJun 15, 2026
Thank you for your kind words. Ned and the staff are incredibly pleased to hear that their patience and dedication made your publishing experience beautiful. We appreciate your support and look forward to assisting you with your future writing and publishing goals.
Eternally Yours in Writing,
TheEmpirePublishers.com
VM
Vicki M. T.
Three months and Sales Increased
I had a three month Promotion and marketing contract with Empire Publishers. It was for my award winning book, Out For Justice. The team I worked with, led by Brian, created an outstanding visual package of stills and videos that helped increase my sales records. I was more than happy with the results. I rated them 5 stars because I think they went well over the basic package and I was pleased. I highly recommend them for your next book project.
Response from The Empire PublishersJul 15, 2025
Thank you so much for your generous words! Brian and the team truly enjoyed bringing your vision to life. Excited to see what's next for you!
Eternally Yours in Writing,
TheEmpirePublishers.com
TA
Thomas Anthony S.
Terrible
I can't speak to the other reviews they're probably half made up. But I can say I paid $10,000 up feont for a service contract that was never fulfilled. The gentleman Robert Keenan promised amazing things in a phone conversation. He's a great salesman, but they can't follow through with what they are telling you on the phone so don't believe it. you don't need a publishing company to publish a book on Amazon that's easy. They are definitely a predatory company at some level. All I purchased was advertising and promotion services and I think I made over the course of a year $100 and they promised me a return on investment mentioned above. Liars, theives. they did put some good social media campaigns together, but those campaigns garnered no likes no interactions or no return on investment or value. They just tried to upsell the whole time. Robert never responded to communications that I made about my concerns. The company sucks and I advise nobody to go there.
Response from The Empire PublishersJan 14, 2026
We have forwarded your concern to the relevant department and escalated it for immediate review. Please dial +1 346-260-4377 to connect with our support team so we can investigate your case thoroughly and address the issues as soon as possible.
Eternally Yours in Writing,
TheEmpirePublishers.com