The Draw ShopReviews of thedrawshop.com

4.793 reviews
Video & Sound
1225 Fort Union Boulevard, Suite 210, Cottonwood Heights, Utah

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The Draw Shop

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About The Draw Shop

Many businesses are leaving money on the table because they don’t stand out. At The Draw Shop, we use story-based and science-backed formulas to create video content that just works. The Draw Shop, a woman-owned small business, is a premier National and Global Video Production and Marketing Agency focused on providing Full-Service animated explainer and tutorial videos, copywriting services, and graphics for agencies, institutions, companies, and brands in any industry sector. We specialize in exceptional messaging for complex concepts and making content impossible to misunderstand. The team produces video content that utilizes a mix of whiteboard animation, 2D/3D animation, motion graphics, and mixed media for startups to Fortune 500 companies, including Twitter, Cisco, Uber, Aetna, Caterpillar, Thermo Fisher, Bio-Rad Laboratories, Diebold Nixdorf, Google, Lockheed Martin and more. With every piece of content (video, copy, images), The Draw Shop uses cutting-edge marketing tactics and strategy to inspire action and dramatically increase engagement with target audiences. We know that creating content that gets people to take action is critical to attracting more customers and keeping your audience engaged so that you stand out as the best in your industry. Bring us your first question at https://www.thedrawshop.com

The Draw Shop (thedrawshop.com) has 93 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: thedrawshop.com
Website: thedrawshop.com
Category: Video & Sound
Location: Cottonwood Heights, Utah
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 82% of reviews.
Latest: Most recent review: December 2025.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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About The Draw Shop

The Draw Shop (thedrawshop.com) has 93 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: thedrawshop.com
Website: thedrawshop.com
Category: Video & Sound
Location: Cottonwood Heights, Utah
Listed on Five Star Index: 2026

L R.

Mar 15, 2024

Creatives delivering a NEGATIVE ROI - AVOID

(Update: 21/March): Despite renewed communication ads are continuing to fail to perform as promised - we are currently encountering 200% INCREASE in cost per lead after using their new ads (i.e. The Draw Shop's ad creatives are performing worse than what we were using previously) Qualitatively, The Draw Shop presents some great-looking ads, however when initially working with them they've promised a 2x improvement in cost of leads for our business. After working with them, the client success manager that I originally had has switched jobs within 3 months of working with them. Once the VSL was delivered, the new client success manager has a terrible set of availabilities - in order to communicate with them, you need to 'book a time' - except the times available are between 4am - 8am. A 4-hour block of availabilities on most days, at hours that probably don't suit most people. Also found the new client success manager to be much harder to work with than the previous one - which feels like a bait and switch. The worst thing is that the ads with new creatives have actually performed worse than our original. I've tried getting them to solve, in which case they penned a list of suggested changes, where almost none makes sense to implement (and our current media buyers agree on this). Hopefully they reach out after this and resolve this (in which case i'm more than happy to review this and readjust my rating), but otherwise would strongly recommend looking elsewhere - really shocking experience so far and has consumed a lot more of my time than originally budgeted which doesn't match what other people have been writing on here.

Response from The Draw ShopMar 15, 2024

Thank you for your updated response. We understand that transitioning to a new Client Success Manager (CSM) and having your current marketing team adapt to different strategies can be challenging. The previous CSM was with us for over a year and at this stage of your project, the team decided it was best to bring in one of our experts to your project to ensure a successful outcome. We acknowledge the frustration you might feel with the change. We also acknowledge your frustration with the increase in the cost per lead and the performance of your campaign. In this particular case, you have existing marketing in place and a team outside of our team, running your campaigns. For any client that is using their marketing team, we have found that a proactive and collaborative approach works best. We understand that our suggestions do not align with your team’s current strategies or the marketing specialist you were working with. As with all clients, we only offer perspectives that have worked in the past and that can enhance your campaigns. It is our understanding that your marketing manager no longer wants to work on the campaign. We’d like to point out that results in digital advertising can vary and may take time, which is why we allot a suggested period to see those results once your campaigns are launched. Again, we were not the ones running your campaigns and did not have the opportunity to work with them to implement our suggestions. The success stories and positive reviews we've received are a testament to the trust and patience our clients have placed in us, alongside their willingness to embrace new strategies and recommendations whether it is us running their campaigns or we are working with their marketing teams to ensure the successful outcome we set forth. We are hoping you give us this opportunity and have offered complimentary campaign management by our team to do so. Regarding the scheduling difficulties, we do see that you have had daily interactions communication on What’s App and email with our team, and the difficulty appears that you were not able to find a Zoom meeting on the calendar link that aligned with your time zone, as you are in a different time zone than our regular office working hours. We understand how that can be frustrating, but as acknowledged in the previous reply, but are happy to see that you are communicating. Our hope is that we can receive answers and visibility to your campaigns so that we can help with our team’s expertise. We cannot force this, but we are here to help should you accept it.