The Draw Shop Reviews | Read Customer Reviews of thedrawshop.com

The Draw ShopReviews of thedrawshop.com

4.793 reviews
Video & Sound
1225 Fort Union Boulevard, Suite 210, Cottonwood Heights, Utah

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The Draw Shop

About The Draw Shop

Many businesses are leaving money on the table because they don’t stand out. At The Draw Shop, we use story-based and science-backed formulas to create video content that just works. The Draw Shop, a woman-owned small business, is a premier National and Global Video Production and Marketing Agency focused on providing Full-Service animated explainer and tutorial videos, copywriting services, and graphics for agencies, institutions, companies, and brands in any industry sector. We specialize in exceptional messaging for complex concepts and making content impossible to misunderstand. The team produces video content that utilizes a mix of whiteboard animation, 2D/3D animation, motion graphics, and mixed media for startups to Fortune 500 companies, including Twitter, Cisco, Uber, Aetna, Caterpillar, Thermo Fisher, Bio-Rad Laboratories, Diebold Nixdorf, Google, Lockheed Martin and more. With every piece of content (video, copy, images), The Draw Shop uses cutting-edge marketing tactics and strategy to inspire action and dramatically increase engagement with target audiences. We know that creating content that gets people to take action is critical to attracting more customers and keeping your audience engaged so that you stand out as the best in your industry. Bring us your first question at https://www.thedrawshop.com

The Draw Shop (thedrawshop.com) has 93 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: thedrawshop.com
Website: thedrawshop.com
Category: Video & Sound
Location: Cottonwood Heights, Utah
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 82% of reviews.
Latest: Most recent review: December 2025.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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The Draw Shop reviews

Showing 4 reviews with 4 stars · Clear filters

Matt
Jan 26, 2024
Product seemed awesome
Product seemed awesome. Staff was friendly. Pricing did not match the FAQs which was disappointing. Ultimately we have to go another direction for now due to pricing. Will consider you guys in the future.
Response from The Draw ShopJan 27, 2024
Thank you so much, Matt, for sharing your feedback and for considering our services. We're thrilled to hear that you found the offer awesome and our staff friendly – that's exactly what we aim for! Regarding the pricing, I want to clarify that you were quoted for a more robust offer, which includes additional features and a performance guarantee compared to our custom short explainer videos mentioned in our FAQs. We understand that this might have caused some confusion, and we apologize for any inconvenience. Our goal is always to provide the best value and tailor our offerings to meet the unique needs of each client. Looks like we did offer you something in your budget, but the timing wasn't right! We completely respect that budget supersedes the outcome for you at this time. Should your needs change, we'd be excited to revisit how we can work together, ensuring that you get the best solution that fits within your budget. Looking forward to the opportunity to serve you in the future and most importantly we wish you huge success in your business endeavors!
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Alan B.
Jan 23, 2023
Good pleasant initial response.
Good follow up after the initial sale . So far I am in the process of filling out the questionary that will get me a explainer video . Thank you, So far so good ,
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AK-CG
Mar 11, 2021
Friendly, creative, approachable team - highly recommend
The Draw Shop team is a friendly, lovely, approachable and knowledgeable team to work with. We had a great experience with them! The team is well-co-ordinated, very quick to respond and update us on progress, and highly responsive to our comments. They have some great artists on the team, who were helped us bring our idea to life. The one star taken away is because right at the end, the quality of the finished video was not quite what we had expected and we needed to do some extra work to rectify this. The music selection was also not quite wide enough for our needs. Apart from those two issues, I would return to The Draw Shop and recommend them to anyone, as the issues we faced were fixable, and the experience as a whole was so delightful and easy.
Response from The Draw ShopMar 11, 2021
Aisha! This is such meaningful feedback and we appreciate this so much. The team loved working with you and we can't wait to do even better the next time we work with you. Thank you so much for trusting us with your important explainer video needs.
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Randy
Mar 8, 2021
Communication, communication, communication
Communication could have been better. It’s clear they are very comfortable with their system but newcomer clients may have a harder time staying on top of progress without feeling like they have to constantly ask. That said, the final product was great! Would definitely use again.
Response from The Draw ShopMar 9, 2021
Randy, thank you so much for your feedback and this is exactly the kind of feedback that helps us improve. That being said, we had a great time working with you on your animated explainer videos!
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