thecuminclub.comReviews of thecuminclub.com

The food is really good. It is a subscription if you use their site. I don't like that I can't speak to a person. I can't remove my payment information either. That includes past cards I've used. I have received the wrong product several times. You can purchase the product elsewhere online, however it's not worth the increased cost in my opinion. If you purchase from them once (the allowed limit without a subscription) be careful because the site is sneaky & will enroll you in a subscription.

Not particularly nice food. Seems I have signed up for a weekly subscription. WEEKLY! Who orders 10 meals worth of freeze dried food weekly? Someone who doesn't know they are signing up for a subscription that's who. I had trouble re-setting my password to log in and cancel the subscription and no response when I submitted a webform asking for help. When I emailed them direct, I got a prompt response but unfortunately in that time another unwanted order had gone through.

Add me to the list of people that were underwhelmed with the food and felt like they were tricked into a subscription. I was able to cancel it online, but I had to select "continue to unsubscribe" about 5 or 6 times, where the "continue subscription" button was very big and the "continue to unsubscribe link was just text. I found out I had subscribed when I got the second order I didn't think I had ordered. Damn it. There goes $71. As to the food, it's alright. But man the portions are small. How is eight ounces of water and a bunch of dehydrated powder FOUR SERVINGS? Are you kidding me right now?

Due to disability I've been trying out different cooked foods delivered by post. I came across this company. I wished I'd read the reviews first! The dehydrated food - ordered 10 items - was varied. I made up the vegetable biryani and aubergine bhartha. No, definitely not my cup of tea. Texture more akin to baby food. I don't enjoy mush in my mouth. I contacted them to honour the refund guarantee and asking for for advice on how to return the remaining packs. I was surprised these were sent from the USA and the cost would be between £14-£20 by mail - the variation being if you want a signature at the other end. This pissed me off as there was no mention that the refund is dependent on me paying and returning their poor products. A full refund will never be a full refund because of the postage - I'd only get half of my money back. Please read the reviews - they are genuine. This has been a very disappointing experience.... I've amended my review and given them an extra point only because they've messaged back to say they've issued a full refund - we shall wait and see. Strangely they still say delivery is from India but the return address they gave me was Chicago, USA... Had to chase up for the refund and it did eventually come through!!