thecuminclub.comReviews of thecuminclub.com

One of the worst unsubscribe experiences I have had. So many dark patterns trying to stop you.

Extremely disappointing and unprofessional experience with Cumin Club. I was hired to design and develop websites for the business, and I completed the work and delivered what was required. Despite receiving the completed work, I was never paid for my services. What makes this even worse is the complete lack of professionalism afterward. I have repeatedly tried to contact the business regarding the outstanding payment, but my calls are now being ignored and there has been no meaningful response. I invested my time, skills and effort into this project in good faith, only to be left without payment and without even the basic courtesy of a response. If you are a freelancer, developer, designer, or any other professional considering working with this business, I would strongly recommend getting payment terms clearly documented and protecting yourself before starting any work. A business should understand that professionals deserve to be paid for work that has been completed and delivered. Ignoring someone after receiving their work is simply unacceptable.

Wanted to try some of their food for backpacking. Ordered some, didn't sign up for subscription, but they signed me up for one anway, and charged me for it. Then the process of unsubscribing is purposefully made to be a massive pain in the butt, just a truly awful company.

Questionable business practice I placed an order off this company but am still awaiting for delivery so cannot comment on the taste of the food, however it was NOT made clear on the website that when you made a purchase that you were signing up to a subscription service. The only reason i found out was i noticed it on the receipt they emailed. They don't make it easy to cancel the subscription either. it cannot be done on a mobile phone it has to be done on their website on a PC and they continually ask you if you want to stay rather than just cancelling the subscription.

A complete and utter scam. I will be referring them to the authorities for signing up one time customers to subscriptions that they have no asked for.

I placed a standalone order in June. The food was pretty bland and tasteless. The main issue is then they charged me again a month later. I didn't sign up to a subscription. They did not send me reminder emails as their website suggests they would have done if I had a subscription, so I had no opportunity to cancel. My order confirmation makes no mention of a subscription. The first indication of the subscription was the second charge on my card. "Customer Service" completely ignoring all these points. AVOID like the plague!

The conception dehydrated food is great but their portion are really small. I've used them a couple and its a hit or a miss with their food. Whatbis really annoying is their business model of subscriptions. Their website is confusing(most likely deliberate) and they allow you to pause subscriptions but not to cancel online. If you pause and forget they will reactivate without giving you much notice. The order just shows up and you're unaware. Customer service is terrible and offer no refund which is how they fleece you.

I tried a few options and canceled on their website but they continued to send me products and charge me. I complained to them several times and they continued to say it was my error. I wish I had taken screen shots of the cancelled status. They are deceptive and their product is not worth the price.