She keeps advertising all her products for 90% off till this day but can't fulfill any orders. Then have the nerve to open another website. She keeps telling customers her original website is closed but keep posting 90% off sales to have customers think their getting a deal but in reality she has scammed half of us who hasn't received their orders including me.
RA
Ramunda
I have been contacting customer service…
I have been contacting customer service with no response. I have been waiting for my 3 orders one of my orders has been 4 months now. I have been a loyal customer because I trusted you and your products. I been on your website and it looks like you are close. You knew you were closing your business and you should have given your customers a refund. You knew you wasn't going to deliver the products. Where is your integrity? If you couldn't fulfill the orders you should have stop taking them. This company has put a bad taste in my mouth. I thought you had integrity. I trusted you.
LS
Linda S.
Hi La La Conjure Team,
Hi La La Conjure Team,
I am writing this email because I am extremely frustrated and disappointed with the way my recent orders have been handled. I have every reason to be pissed and frustrated at this point. I have been a loyal customer, I have spent my hard-earned money with your business, and I should not have to repeatedly deal with receiving the wrong packages, the wrong oils, spilled products, and missing items.
I am asking that you please understand that you do not know what a person may be going through in their personal life. There are real reasons behind the orders I place, and these products mean something to me beyond simply making a purchase.
La La, your Blessed Body has been nothing short of a blessing to me. I genuinely value your products and what they represent to me. I also have aunties who are suffering from cancer, and I have placed my faith in the Blessed Body products as part of what I am hoping will bring them healing, comfort, and blessings. That is why receiving incorrect or incomplete orders is especially upsetting to me.
Yes, I am a disgruntled customer. Yes, I am frustrated. And yes, I am angry. But I have every right to be frustrated when I have paid for products and continue to experience problems with my orders.
I am respectfully asking that you please review ALL of my outstanding orders and correct this situation. I need my CORRECT orders fulfilled and shipped properly. I also need the second Court Candle that I still have not received.
If any of my orders have NOT shipped, I am requesting a FULL REFUND for those orders rather than continuing to receive partial shipments. I do not want another situation where products are shipped separately, the wrong items are sent, or oils arrive spilled and damaged.
I have supported your business as a loyal customer, and I would much rather have this resolved professionally than have to escalate the matter further. However, I need this situation taken seriously.
Please review my entire order history, identify what has been shipped, what is still outstanding, and what needs to be refunded. I expect a clear response and resolution.
I am asking you to please make this right.
Thanks
RO
Rosy
My problem with the conjure time frame…
My problem with the conjure time frame shipping 10/21 have never been respected for this they are not professional you can wait up to 3 months or never receive your items the customer service doesn’t respond emails sometimes oils can leeks in the packaging better use PayPal with this company in case you don’t receive your product you can claim your refund good product when you have a chance to receive them
BR
Bran
Ordered August 20th
Ordered August 20th. It is now October. Haven’t received my package and was told no refunds. This is really frustrating.
LR
LaRae R.
I never received my product I don’t…
I never received my product I don’t know where it’s at
AN
Anonymous
Unhappy
Didn't receive package, got an automated email when I ordered stating I would receive my package 10/21 days (sometimes SOONER). Contacted them when I didn't receive my order in that time frame and was told it would be 10/21 days (Sometimes LATER). Still haven't received my package nor an update. This was my first time ordering from this person and it will be my last. So after doing some research, I've noticed many complaints and this company also have an "F" on the BBB website.
LA
Layne
I have used these candles in the past…
I have used these candles in the past and the product is wonderful- I’m rating this a 1 because I purchased and paid for candles on June 12,2023 and it still hasn’t been shipped! They don’t answer phones- I did send an email which they responded 7 days later telling me it typically takes 10-21 business days to ship…. My package was at 23 business days still not shipped now I’m at 32 business days and 7 weeks! I would Wasern to be cautious- feels fishy.