The Cheesecake FactoryReviews of thecheesecakefactory.com

Our waitress Lexie was the best ever so attentive and nice with great reviews on different food ! The best server hands down !

Zander at the Green Hills Cheesecake Factory was awesome!!! We started with a long wait, but once we got seated and he started serving us it was flawless even though we had a huge party. He was friendly and happy and super helpful! I recommended asking for him anytime you are there!!!

The best burger I've ever eaten before. I love the cheesecake factory!

My family and I had a great time at the Cheesecake Factory the food was good and our waiter Jessie was very nice. He make sure we were good and well satisfied. Wayne New Jersey.

I don't write bad reviews. I see not point in just complaining. However, I do have something that disappointed me. The server was excellent. Jon Coto was the best. The American Cheddar Cheeseburger was wonderful. Delicious. Not a disappointment. But the appetizer was the pits. Horrible! They call it "Buffalo Blasts." Blasted out the back end of a skillet, it was 90 percent deep fried bread crust. We had to search for any chicken or the promised "cheese stuffing." It did not taste good. We tried. We tasted a bit of each of the 6-8 pieces they provided. All were equally over cooked, too deeply fried and without the taste of good food. The sad part of this is that while we like the burgers at CCF, the appetizers have all alike been a disappointment. Usually we put up with the poorly crafted and cooked appetizer. But the Buffalo Blast was so bad, that I felt compelled to warn others. Again. We enjoyed our time at CCF. Enjoyed the burger. Enjoyed Jon's service. It was just the appetizer that was unappetizing. Way below what we've come to expect at Cheese Cake Factory. Bleak! BTW - the survey link they supply on the sales slip is a ruse. It does not take to a place to express the level of service received. Don't use ccfsurvey (dot) com. Bad site.

Red velvet cheesecake was amazing, i definitely recommend !!!

Very good service and great food overall!

I usually don't write reviews, but the food and service was Outstanding! (And ppl always write the negative) 2 wks ago, my daughter had a 9th bday family gathering set for 15ppl. It ended up being 20 and the manager Scott pleasantly accommodated EVERYONE! The waitress had a cast on her foot and she moved faster and served food/drinks quicker than I have ever witnessed and we go to dinner often! I mean it was impeccable! She did not miss a beat, all orders were correct, and she even had time for short convo in between! (Her daughter's bday was the same as my daughter's) Kuddos to the Beachwood Ohio location! They are on point. I'm so happy my daughter's bday dinner turned out wonderful! I really could go on, but I won't lol... They just really warmed my heart with their kindness. (Smile)