The Cheesecake FactoryReviews of thecheesecakefactory.com

Very slow service. Food order took a long time. House salad came with dressing already on it but could barely taste the ranch dressing I ordered. They do not make frozen drinks. We went there for my sister’s birthday and they sent her a free dessert coupon but because the coupon was one day past the time they give you to use it the waitress would not honor it or check with her manager for a possible exemption.

Peoria AZ location. The quality of food and ambivalence of the manager at this location has lost them my business. Two different visits in a row my husband's mashed potatoes were cold and my black beans as well as the Baja tacos food temperature was below what it should ever be. I've frequented this restaurant for years but now, I will not be returning.

We were in Greenville South Carolina today and the waitress service was terrible. We waited 30 minute before we got our food. Asked for manager by that time food arrive because we were going to pay for our tea an leave. Never eat there again.

now New I've been coming to this location for over 20 yrs and today was the worst experience I've ever had here. The self parking is now $6, it has always been free. Then once we were seated we sat there for 40 minutes with no drinks, no bread. Our waiter never came by to check on us & see if we needed anything. I asked to speak to a Manager and no one ever came. You have officially lost me as a customer. I will not be returning

It’s was horrible. They put you in rows of tables basically an arms length from the next table. My wife and I went last night and it was our anniversary and we had ZERO privacy. Our silverware and cups were literally Filthy. The waiter was nice but needed to be told multiple times for simple requests. I will never go again

store in southlake. with reservation had 10 min wait. server took order and 45 min to get food only my order of an omelete was the wrong omelete. after finally getting the server located manager came over and offerred to remake it either because server wrote it wrong or kitchen messsed up. others in the party were nearly done so i passed. took meal off bill as if that would suffice. don't go there on weekends. under staffed and kitchen overwhelmed.

Had a reservation at 2 pm at the Cheesecake Factory . Arrived and then was told that our server (John) left for the day. We were put in a closed section and waited about 15 minutes -no one came to the table. We asked a waitress if she could take our order-she said no so we promptly got up and went to another restaurant.

Food was not it four cheese pasta was literally just tomato paste. Left a very unhappy customer, they will never see me again. Cheesecake factory in Atlanta -Lenox Mall