The Cheesecake FactoryReviews of thecheesecakefactory.com

I tried the Cheesecake Factory during my vacation in Macau, and their food is amazing. Really great portions for sharing and their cheesecakes are divine. Just had a bit of issues with how long we had to wait for our food, but then the place was packed so I understand. Would definitely go back and would recommend it to my friends.

My wife and I celebrated her retirement at the Houston Galleria Cheesecake Factory store#0013, and we were blown away by the service, from our seater who accommodated our switching tables with grace, and our servers which consisted of a lead server named Shamaee (Shamazing) and trainee named Xavier. They were the epitome of friendly professional and 5-Star service all wrapped in one. For us we were needing big personality and graceful attentive service and this team delivered. We wanted for nothing, and they were present but not obtrusive. By the way, Shamaee song a few notes of Whitney and she has an amazing voice. Xavier added some bread in our leftover bag. We couldn't help but tip 30% because what we experienced was an anomaly. I observed how this team approached a neighboring table where the dynamics were a bit different. I believe they spoke a foreign language including English. They were older parents of two teenage girls and the interaction was different but equally as service oriented. This takes skill, and selfless attitudes. The next day I called in to compliment them and spoke to the assistant GM, Ivan Ingram and he was so appreciative of my feedback. Most of the people we encountered gave us eye contact even though they weren't serving us with the exception of some what looked to be busboys. We live between the Sugarland location and the Houston Galleria location and Houston hands down has the better service.

always has a great selection of cakes! :)

Loved this place

We went to Cheese Cake Factory by Mayfair, in Wauwatosa, WI, they said there would be a 20 minute wait but we could sit at bar if we wanted, we did and it was a very nice experience, we had the crispy crab wontons, they were delicious, bartender was very nice and waitstaf brought food to bar with no porblems.

The Mac and cheese bites were delicious-- wish we had more sauce (would definitely ask for extra in the future!!) all of our meals were pretty appetizing but definitely would be even better in person (hopefully soon enough!)

Had dinner with a friend and enjoyed good, fast and friendly service. Such a fan of their sautéed shrimp clubhouse salad. I also had the Ultimate Red Velvet cheesecake, yummy：）

overall their food is great but sometimes when I order delivery I get stale bread. And the bread is the best part!