Charterly LLCReviews of thecharterly.com

Response from Charterly LLCSep 10, 2026

Thank you very much for your feedback. It was a pleasure working with Cornell, and we look forward to supporting many more trips together.

Response from Charterly LLCSep 8, 2026

Thank you for your kind words and for trusting Charterly with such an important occasion. We’re delighted that our team could step in on short notice and help make your daughter’s wedding day a success. We truly appreciate your recommendation and look forward to serving you and your family again!

Response from Charterly LLCSep 8, 2026

Thank you for your positive feedback! We’re glad to hear that the booking process was easy and that you had a great experience with your driver. We truly appreciate your business and look forward to serving you again!

Response from Charterly LLCSep 8, 2026

Thank you for getting back to us. We understand your concerns and sincerely regret any inconvenience this situation may have caused. We would, however, like to clarify that our team made every reasonable effort to fulfill the service as originally arranged. When an issue arose, we promptly communicated an alternative solution that was intended to ensure your transportation needs were still met and to minimize any disruption to your plans. Unfortunately, the proposed alternative was not suitable for your requirements, and after exhausting the available options, we were unable to proceed with the service. Throughout the process, our team remained in communication and worked diligently to find a workable resolution. While we regret that the circumstances ultimately led to a cancellation, we want to assure you that we acted in good faith and made every effort to provide a solution and minimize the impact on your plans.

Response from Charterly LLCSep 8, 2026

Thank you so much for sharing your experience with us! We’re grateful for your kind words and are pleased to hear that your driver provided safe, reliable, and helpful service throughout your trip. It was our pleasure to be part of your visit to Lion Safari and Niagara Falls. Thank you for choosing Charterly - we truly appreciate your trust and support! Looking forward to serving you again!