CarChampsReviews of thecarchamps.com

Overall the experience was good except for three things. 1. I am a non smoker and even though the car was clean both inside and out air fresher should have been used to give the car a have been used so that would have had A fresh smell. 2. When test driving the car the sales person was concerned that there was enough Gas in the car. 3. Usually when purchasing a car there is at least a half a tank of gas in the car. When I looked at the gas gage on the car it was on empty and I went back inside to asked gas for the car and Was denied. I had to Find a gas station quick and I wound up putting in $40 worth of gas. I was told that you have to ask for gas during the final inspection before the car is driven off the lot. This feel should't need to be because the day before my friend Wanda left the dealership with a full tank of gas.

Sales man told us the car wasn't a rental car. During financing the agent told us it was. Sales man then stated that is was gone over with a high quality check. Our car got 6 service error the first week & now the paint is peeling off. Very u satisfied with condition of car. Comment they made when I took it in for repairs. Things happen.

It WAS A Long process..About 4 To 5 hours..BUT I Did Walk Out With A car..BUT I Jus FEEl For THE Price Of A Reg Car Note. .they could of helped me get the car I wanted..I like the fact triple a comes with it..I'm blessed to have a car..not fully satisfied. .hopefully they will keep their word and let me trade in 6 months..the salesmen r really nice tho..good luck

Don't get me wrong. Car Champs really helped me out. But when we needed to refinance our vehicle we got the run around. I called twice to confirm that the East LA office was available to do the refinance. We drove 1 1/2 hours from our home to take care of this. And after calling when we were already on our way was told we needed to make an appt. Called again and was told that there was someone that will be able to help us when we arrived. Upon arriving this gentleman said who did you speak to...of course I didn't get names. Thus began an hour wait...we finally spoke to one woman that was very helpful and unfortunately told us that we would need to drive to the Norco office. We would receive a gas card for our trouble. Arrived at Norco spoke to office manager he assured us that we would have a short visit. 2 1/2 hours later we finished...when asking about gas card was told they do not have them to give out. Need to call on Monday... Please need to improve 1. Have someone answering the phone that knows all information about company 2. Be honest from the start 3. Granted we need you but you also need us as customers, so make us feel important