CarChampsReviews of thecarchamps.com

They literally wiped human feces on my windshield. That's not good service in my book. Joe Biden is a disease to this country

I paid my car on time ,had the coverage carchamps wanted...they took my payment and 2!DAYS ! later REPO the car FROM CHURCH!!!!! .My poor son had to go through this ... WHY? well a day before I had a conversation with some guy named "Ramirez" in their Ins dept and he says " Alliance Ins has bad customer service and do not pay claims / slow to pay " so I have to switch or else my car is repo!!!.. well not so simple for me living from check to check to start a new policy ,with down payment and such. I said I would look into it and see who can fit my budget ....paid my car 8/31/2015 repo 9/2/2015 !!!WHAT !!!!!!!!!!!!!!!!! THESE GUYS ARE RIP OFFS!!!

The collectors keep calling me! One time I received 3 calls in two days even though I paid my payment. Terrible coordination amongst the collectors. And their cars are lemons.

Great cookie cutter reply from The Champs. Smoke and mirrors. Ive decided to stop ffighting for customer service. As well as courtesy. It is apparent the business is cars $$ not customers. After being knocked down bt the Champs , I can still see that customer service is about getting you in a car and gettting you out their customer service.

I purchased the car Saturday and had to return it to the shop Sunday. Today, Monday I made numerous calls and was not able to reach anyone. Your 800 kept ringing and no answer. I drove to the los angeles branch, only to find your shop closed. Your manager Manny assured me my car would be seen first thing Monday morning. I was very fastrated with your service I tried to explain the situation to the manager on the floor he seemed like he didnt care so I yold him i wanted to cancel the sale and he said a fine and proceeded to write up the paperwork. I told him to credit my debt card, said that would be up to Manny. And your legal team. Prior to going to car champs I reviewed your company and your reviews were not good. I know every situation is different so I decided to go anyways. After spending over 6 hours at this location ( very upsetting) I finally was able to sign. This has been the worst experience I have encountered at a dealship. I hope you understand my fustration and credit my account promptly.

Got a Mercedes Benz S500, yet had issues for a couple of weeks Car was taken in at Norco Car Champs since that is where we got the vehicle, and on 02/23/15 we left the vehicle and just received it on 03/03/15, and also no Loners was provided while the vehicle was in service. When received the vehicle back, we when and checked what was stated on the issue to see and verify that the issues was resolve or not. Once checked we notice that the windshield washer reservoir was still leaking, yet stated it was replaced, and said that the vehicle was aligned, but when checked and drove it in the freeway it wasn't aligned base on just driving it. The vehicle was in there lot for a week, and yet the issue was not resolved! Seriously was the vehicle really fixed right or was is just done quickly to get it over with. In addition, we brought the vehicle to Car Champs Norco clean, yet received it dirty! Paying $640.14 is not a joke in paying, yet seems like they can't really fix the issue regardless that the issues may be minor. SERVICE IS TOTALLY HORRIBLE!!!!

I came here for a car, i put $1200 down and my 1st months payment was $475 I was 2 days late and they disabled my car and then the next day they towed it away and now they send me letters saying I still have to pay the full amount for a car i don't even have anymore and they keep piling on extra fees. Go anywhere else for a car these people are terrible scam artists! So upset about this they ruined my credit score!

Don't go their. I made an mistake going their wasting my time and money.