Josh S.
Great costumer service
I ordered a set of kitchen cabinets in January of 2022. When I received the cabinets, there were a couple that were damaged, which is expected. Every cabinet that was damaged was replaced, no question. Recently, I noticed a set of doors on one cabinet had ended up wrapping. Again, they are wood, it happens. I emailed asking about just buying a set of doors. I received a call letting me know that even though I was well out of the warranty, they were going to send me a set of doors. All I had to pay was shipping. Pretty happy about that.
Response from The Cabinet Spot, IncFeb 19, 2024
Thank you so much for taking the time to share your experience with The Cabinet Spot, Josh. We're thrilled to hear about your satisfaction with our customer service and our commitment to quality, even beyond the warranty period. It's important to us that our customers feel supported and valued, from the initial order through to the long-term enjoyment of our products. We understand that issues can arise, especially with natural materials like wood, and we're always here to help make things right. Your feedback is invaluable as it not only motivates our team but also helps us maintain our high standards of service and product quality. Should you need any further assistance or have more projects in mind, please don't hesitate to reach out. We look forward to serving you again! The Cabinet Spot Team