The Billiard Bay Reviews | Read Customer Reviews of thebilliardbay.com

The Billiard BayReviews of thebilliardbay.com

4.769 reviews
Bowls & Lawn Sports
Covina, California

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The Billiard Bay

About The Billiard Bay

Explore The Billiard Bay, your premier destination for all things billiards! We offer an extensive collection of over 2,000+ high-quality pool cues, cue cases, billiard balls, table cloth, pockets, hardware, and accessories—everything you need to elevate your game./Proudly featuring top-tier brands such as Aramith, Brunswick, Cuetec, Joss, Jacoby, Lucasi, McDermott, Meucci, Mezz, and many more, we ensure that every product meets the highest standards of performance and craftsmanship. Whether you're a casual player, a dedicated league competitor, or a professional, we have the perfect gear for you./At The Billiard Bay, we’re committed to delivering unbeatable prices and exceptional service. Enjoy free shipping on orders over $99 and shop with confidence knowing that your purchase is backed by our 60-day Money Back Guarantee. Customer satisfaction is our top priority, and we strive to provide a seamless, reliable, and enjoyable shopping experience./Join our growing community of billiards enthusiasts and experience the best in quality, service, and value. Shop with us today and take your game to the next level!

The Billiard Bay (thebilliardbay.com) has 69 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: thebilliardbay.com
Website: thebilliardbay.com
Category: Bowls & Lawn Sports
Location: Covina, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 4% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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The Billiard Bay reviews

69 approved reviews, newest moderated first

Tony P.
Feb 9, 2025
100% Happy
I received my que a little late, however outstanding customer service stayed in contact with me and I am happy. It really is a cool looking stick.
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Brenton B.
Feb 6, 2025
Helpful and knowledgeable
Helpful and knowledgeable
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Paul Y.
Feb 1, 2025
U didn't honor sale price for Muecci…
U didn't honor sale price for Muecci shaft when it came back in stock. Was sent an email saying was back in stock at sale price, ordered. A day or 2 later recieved a merchant refund, when asked why your response was your computer sent notice out before you could raise price from original sale price.
Response from The Billiard BayFeb 9, 2025
Hello, we apologize for the back in stock email that went out by mistake when we were updating our prices. The price increase was due to a manufacturer contract which we are legally required to follow. That being said, we did reach out to honor the original price but we never heard back from you.
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Starr M.
Jan 27, 2025
We found the matching 9 ball in perfect…
We found the matching 9 ball in perfect condition to our set, it arrived quickly, & the price was right!
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JR
Jan 14, 2025
I ordered a few Jade tips
I ordered a few Jade tips. Had them sent usps. They were here in 5 days so not bad but usps wouldn't deliver them to my house. So I contacted the Billard Bay company left a message and within couple hrs they contacted me back.. They went out of their way to send them 2 days UPS on their dime.. Great ppl and will Definitely be buying and doing my business with a stand up company!
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Greg D.
Nov 18, 2024
I bought this shaft for a friend and it…
I bought this shaft for a friend and it worked great. I was happy that the shaft matched up with the butt end and the whole thing rolled straight. The delivery was as expected so, well done guys! Thanks Greg D
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Johnny H.
Nov 17, 2024
Great service
Great service
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Dale
Sep 23, 2024
Tangent line and pro english tools were…
Tangent line and pro english tools were all I hoped for and they got here QUICKLY! thanks a bunch. I took the tools over to my cousin's house (where the pool table is)......and away we went; including one who didn't want to participate, but the Tangent Line tool hooked her!
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