Mel
I HAVE NOT RECIEVED MY ORDER
I HAVE NOT RECIEVED MY ORDER

Explore The Billiard Bay, your premier destination for all things billiards! We offer an extensive collection of over 2,000+ high-quality pool cues, cue cases, billiard balls, table cloth, pockets, hardware, and accessories—everything you need to elevate your game./Proudly featuring top-tier brands such as Aramith, Brunswick, Cuetec, Joss, Jacoby, Lucasi, McDermott, Meucci, Mezz, and many more, we ensure that every product meets the highest standards of performance and craftsmanship. Whether you're a casual player, a dedicated league competitor, or a professional, we have the perfect gear for you./At The Billiard Bay, we’re committed to delivering unbeatable prices and exceptional service. Enjoy free shipping on orders over $99 and shop with confidence knowing that your purchase is backed by our 60-day Money Back Guarantee. Customer satisfaction is our top priority, and we strive to provide a seamless, reliable, and enjoyable shopping experience./Join our growing community of billiards enthusiasts and experience the best in quality, service, and value. Shop with us today and take your game to the next level!
The Billiard Bay (thebilliardbay.com) has 69 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Mel
I HAVE NOT RECIEVED MY ORDER
Chris B.
I ordered a cue on feb 21st. It's march 11th and the tracking has said "waiting to be picked up" since. I asked for a refund.. this is way beyond ridiculous.
Response from The Billiard BayMar 12, 2025
We apologize that there was an issue with USPS after your order was shipped. After communication with you, we have already issued a full refund as requested.
Paul Y.
U didn't honor sale price for Muecci shaft when it came back in stock. Was sent an email saying was back in stock at sale price, ordered. A day or 2 later recieved a merchant refund, when asked why your response was your computer sent notice out before you could raise price from original sale price.
Response from The Billiard BayFeb 9, 2025
Hello, we apologize for the back in stock email that went out by mistake when we were updating our prices. The price increase was due to a manufacturer contract which we are legally required to follow. That being said, we did reach out to honor the original price but we never heard back from you.