Emma T.
Order never showed up and apparently it’s my problem, not theirs
Ordered from this company and the package never arrived. Customer service was polite but the answer was no refund and no replacement, because I hadn't bought their optional Package Protection. I was told to chase the carrier myself. I'm genuinely disappointed. Taking a customer's money, failing to deliver, and then pointing at an add-on they declined is not how a company should handle this. I'd think twice before ordering.



