TheAutoPartsShopReviews of theautopartsshop.com

Response from TheAutoPartsShopApr 24, 2024

Dear Customer, we are very sorry to hear that you received damaged hood. One of our support person would call you today(4/24) to discuss on the issue and workout for a positive solution.

Response from TheAutoPartsShopApr 23, 2024

Dear Customer, The second radiator cannot be taken back as the restocking fee and the return fee is calculated to be more than the part cost itself. Hence we refunded the cost of the second radiator ($91) . The refund would be updated to your cc account in 5-7 business days. You can discard the second radiator once you see the refund posted to your cc account. Best Regards, Customer Support

Response from TheAutoPartsShopApr 18, 2024

Dear Customer, apologies for the inconvenience. We are working on the issue reported by you. Soon after you called and informed us that the wrong part was delivered, an email was sent to the customer requesting the pictures of the wrong part and VIN. Once we receive the required information from you we will resolve this issue. Please email to [email protected] for further enquiries.