TheaterSeatStore.com is the world’s leading website to find home theater seating and all other home theater furniture seating items and accessories, period.Quick LinksHome Theater SeatingMovie SeatsMultimedia SofasAccessoriesPower Headrest & LumbarHeat & MassageBig & TallSale
Theater Seat Store (theaterseatstore.com) has 744 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Bernadette S.
It took longer than expected to get our order. We had to track it down. Then we got it scheduled! THEN I paid for white glove delivery and set up and when they came to deliver they specifically told me they don't set up. This was delivery only. $200 for a service I didn't get. Then they said they'd refund and we haven't seen that yet either. We had the chairs for exactly 24 hours when one of the motors went out. I do NOT recommend this company at all.
Unhappy in H.
Bad service from beginning to end. Price agreed over the phone was not honored and credit card charged for $250 more. Was not notified when furniture was ready but credit card charged final 50% within 30 days of purchase - which was 60 days prior to expected delivery (we were building a home and didn't need it for 90 days). Couldn't get customer service to respond to phone calls when it was time to set up delivery. Sales would always answer but was quick to say they couldn't help. Sales is in Golden, CO and customer service somewhere in FL. Shipping company (out of MN) another nightmare and despite white glove assembly, it was not assembled and the shippers didn't have a clue how to assemble. Still waiting on warranty paperwork and was told 3 different stories on when we would receive it.
