Theater Seat StoreReviews of theaterseatstore.com

I ordered 6 movie chairs from Theater Seat Store. 3 for the front row and 3 on risers for the back row. There was some drama on the white glove delivery and I ended up calling customer service and I received the BEST customer service I have ever received from any company ever. The follow through, the help, and care was second to none. Sarah, if you ever relocate to California and need a job... call me. Back to these chairs, they are AMAZING. The leather is amazing quality, soft and durable at the same time. The motor and LED lights work perfectly. They are so comfortable that we all fall asleep in them. The popcorn maker and cart are super cute! And I receive so many compliments on the movie reel coffee table. Thank you again and again!

Sam Snowdy rocks! Working with her made my purchase smooth, knowledgeable and enjoyable. I didn’t want to do really any of the details and Sam stepped in to guide me at each step. I’ll definitely return again and I’m for sure look forward to working with her! Thanks Sam!

Took a while to get here but they came and are great!

Sarah made sure we received the chairs on time! The chairs are beautiful and we are happy with our purchase.

There is always a moment of concern whenever you are ordering furniture online. My experience actually could not have been BETTER From Rob, my customer service agent helping me select the best quality, color and configuration, to Sarah walking me through the delivery process locating the items and confirming the delivery date I could not have been happier. Now as for the furniture itself. It looks amazing. The color was perfect, very high quality materials and very comfortable. After researching tons of options the Turbo XL-700 by Octane was the best value for the money, no question. Rob didn’t try to get me to buy the most expensive option but listened to what would best fit our wants and needs within our budget. Thank you Rob and Sarah for a great experience during a very uniquely stressful buying time amidst the Covid crisis. David

First let me say I am very pleased with the seating. I am so glad I got the power head rest and lumbar, I can't imagine viewing a movie without them. I have a sectional piece in my family room and I find myself holding my head up off the chair while the recliner is extended out. Over time I develop a headache, but not with these theater seat. The delivery service was extremely respectful, professional and looked out for our walls while carry them into the house. He handled the chairs as if they were going into his own house. His positioned them exactly the way I wanted them, while explaining to me when moving them always push or pull at the bottom base. Once done with set up he wipe each of them off. I will be ordering a couple of the trays. Thank you for outstanding product.

This is our second purchase from TheaterSeat Store — and it was another excellent experience, from start to finish. The customer service has been amazing from the beginning. I reached out to Sarah multiple times with questions, and she went wayyyyy above and beyond what was necessary. When we received our furniture, we were amazed at the quality and comfort! The white glove delivery was great, and we really look forward to using this set for many years to come. Thank you, all!! We will definitely refer with 5+ stars!!

Received my chairs a week ago and already know I will love them! I had great customer service and very promptly got all my questions answered along the way.