Theater Seat StoreReviews of theaterseatstore.com

I am very happy with the service I received from Emeline Bishop at the Theater Seat Store. I actually ran into problems with my shipment, first being delayed and then lost. Emeline personally took over my case and secured a shipping service that was able to receive and deliver my order in a short amount of time. the delivery was smooth and professional. The white glove service was excellent. I had questions about the theater sofa I ordered and Emeline was able to answer them quickly in just one phone call.

I am extremely pleased with my purchase. Everyone at the Theater Seat Store has been so helpful, professional and kind. Even the men who delivered the chairs were super pleasant. The chairs and tables are great. I couldn't be happier!

The item fits and works well and was delivered in reasonable time, without any damage. The outer box was slightly crushed at one corner but the table inside was not marred. Appreciate the service.

Fantastic chairs, I've built 3 theaters now and these are by far the best. I got the Octane Vega Max for a 3 row by 5 seat stadium theater and couldn't be happier. The quality is top notch. Solid and comfortable with great full recline. And the bass shakers are fantastic. Not only is the product great but the service is top notch too. Sarah V in Customer Service is the kind of representative every company dreams of having.

We had an issue with delivery a part was damaged. Sarah helped us to get the part ordered and had it out to us quickly. We love the chairs

Theater Seat Store was so helpful with the purchase of my Octane Diesel chairs. We were in the middle of construction, so they held the order until we were ready for delivery. Once we were ready, the chairs arrived quickly. Hopefully my chairs will last a long time, but I'll shop here again for all my accessories, or if I ever need theater seats in the future.

Excellent customer service! When the 1st replacement part arrived damaged, Sarah in customer service immediately ordered a new part. Shipping is fast and customer support is outstanding!

My husband & I were apprehensive about ordering theater seating on line! BUT, from the 1st call with Theater Seat Store answering all our questions…We are very satisfied. They were delivered on time. The color and comfort are perfect and we saved about $3,000. There was a small tear so I contacted Emeline by email and set up repair. That was completed yesterday with total satisfaction! Thank you and we look forward to being life long customers!!!