Theater Seat StoreReviews of theaterseatstore.com

Cherise Sambel Was very quick and helpful with her email responses! Everything turned out perfect with her help! Love my seating!

It was my good pleasure to work with Cherise and I can’t say enough about how helpful and knowledgeable she was throughout my entire experience. She made me feel as though I truly mattered and took the time to explain my options. She was extremely patient and willingly answered every question no matter how small. I really appreciated her commitment to ensuring my complete satisfaction. Thanks to Cherise I had an outstanding experience and would recommend shopping at the Theater Seat Store.

Working with Bridgette was great. She was very responsive and was very helpful with my order

Customer Service at its Best! Bridgette epitomizes what customer service should be all about. She was instantly responsive, attentive and I sensed her sincere sympathy towards the customer. I wish all customer service experiences are like what I just experienced. It restored my belief that indeed good customer relations are alive and well.

Cherise made my customer service experience great! She was very understanding and polite as we discussed my problem. She came to a fair and easy resolution. I can’t thank her enough. I Love my theater chairs.

Cherise was VERY helpful in assisting me with a contractor to come out to my house and diagnose my theater chair problems! She was even more instrumental in going the extra mile in finding me the required part requested by the technician. This was a chore because my chair has been Discontinued. She patiently searched and kept me in the loop throughout the whole process. In todays times where great customer support is rarely provided, Cherise's customer support exceeded my expectations!

Overall great! I searched for theater chair / couch options online. Read reviews. Worked with Tom on my order. He was very helpful. Delivery was a success. Love my chairs (double loveseat option). Had to troubleshoot with Cherise on a couple small items. She was fantastic. Thank you all!

Devon provided the very best customer service one could expect. She went beyond the call of duty (300%). She deserves a raise. It is people like her is why we buy from Theater Seating. Thanks again! Dave