Theater Seat StoreReviews of theaterseatstore.com

Cherisse was super helpful and friendly….looking forward to getting resolution on our issue. Thank you!

Cherise came to my aid in helping to get our seating delivered. She was the consummate professional in cutting through all the BS while contacting personnel up the organizational chart to assist in leveraging the delivery team to cut out the games and deliver the order. Cherise encountered numerous obstacles along the way but she never gave up. She remained in constant contact with me sharing what was happening in the process. I truly believe the order would have been cancelled if not for her involvement. I would suggest Cherise be put up for promotion/pay increase in view of her outstanding performance in the face of the incompetence of the contractor utilized for delivery in this matter.

This online major purchase of Octane HR Flex theatre seating couldn't have been more satisfying, easy, smooth and fast. (It was as if I had purchased in a local furniture store.) Exactly 11 days from order to set up in our home. The shipping and final delivery by Porter Moving made using the "White Glove Delivery" a great experience.

Cherise was very helpful and took care of the issue we were having. Great customer experience with Cherise. Thank yiu

Cherise and Tom made for an excellent experience!

Very happy with our seating. So happy that after a house fire we wanted to replace them. So we went right back with theaterseats.com and ordered more seating . They helped us get exactly what we were looking for. However there was a mix up on one of the chairs. They delivered one in a different style. I called and got to speak with Cherise in customer service. She was an absolute pleasure to deal with. Told me exactly what to do to get a new replacement. Took care of me beginning to end. My new seat is on its way. I wish all online customer service was as polite and helpful as Cherise. I am so happy that I bought from them again. And thank goodness they have Cherise taking care of them on the customer service end.

Cherise got me exactly what I needed very quickly. My chair was not working and is now working again.

I had a little bit of an issue with the delivery service not being able to fit my chairs through the doorway and thought all six chairs were going to have to be returned! Charise was super helpful in chasing down the issue and working directly with the delivery service and had my chairs in place a few days later. Great customer service and beautiful chairs!