Theater Seat StoreReviews of theaterseatstore.com

I love Cherise!!! I would totally give her a 100 star rating if I could! She called to update my girlfriend & I and get some clarity on one of our issues, after that I had asked about some other things that I noticed, wasn’t sure if they’re were typical or just not right, so I asked if it was possible to make a FaceTime call to make things more efficient and to my surprise she was able too. We only needed like 30secs which overall resulted in the best & easiest customer experience I’ve ever had! STRONGLY recommend Cherise to take care of any customer needs! I would absolutely support & agree with giving her a raise!🤗

Bridgette was great!

Cherise was on top of things from the start. From when I first emailed her, she was asking questions looking at my pictures and wanting clarifications. Cherise always got right back to me the same day. Cherise was figuring out what to do to help me and got everything in motion. Cherise was awesome to work with. Thank you for all your help.

Cherise answered my questions and followed up with me to make sure my troubleshooting fixed my issues. It did! Thank you Cherise for doing a great job.

We purchased a large sectional and we are thrilled with our purchase. The grey color is very nice and neutral. Not greenish in tone and I like that. The features are superb. Love the massage and heat and the recliners are super comfortable. We really like that the seats are not giant oversized seats that take up to much space. Seats so big two people can't fit in yet so big that a ton of space is wasted for getting more people on the sectional. Customer service has been great too! Highly recommend this company. Price was pricey but I got everything I wanted and they gave me a discount too.

When we had a charging port go out Cherise was quick to order another and have it delivered at no cost. While they offered installation it was so simple we were able to change it ourselves.

Every part of the purchase was fantastic. The ease of order, the communication, the delivery, and the quality was just fantastic. Cherise was super helpful with everything. Amazing service guys/gals.

Cherise was our service rep. She stayed in contact and updated us regularly on the status of our repair request. I appreciated the follow-through and helpfulness.