Jason S.
Overpriced Paper weight
The 3d Pro is a pen that promises sooo much and can’t deliver on any of it. Customer service was nice but kept urging me to “try again” when I was already on my 2nd pen with the same problems and just wanted to return it. The pen is clunky and NOT what you see on the advertisements, they changed the design for the temp and speed adjustments and are very diff and awkward to spin. The fan is a joke, it makes so much noise even on low that you’ll regret your purchase pretty instantly if you have a family or use this at work. I also tested drying times with vertical drawing and it made no difference w ABS on high or low? My biggest issue was once you press the extrusion button you never know what ur gonna get... a 3 second wait and then material that pours out the end, Immediate extrusion but even on the highest temps it barely melts, sometimes nothing at all, and my favorite- it comes out normal time and speed and then slows down and then speeds up etc. I wish it was a fluke but had 2 pens and both functioned exaclty the same. Probably my first bad review ever, kinda sour over this one. Honestly, buy any other product but this one, 3 doodler makes some cool stuff but I’m pretty sure cheap/poor Chinese manufacturing ruined this one
Response from 3DoodlerApr 29, 2020
Hi Jason, Thank you for leaving your feedback, we are sorry to hear that the 3Doodler PRO was such a disappointment for you. The 3Doodler PRO was designed for tinkerers who utilize the personalization of the pen and exploring which settings work for them. It was the first of its kind, and we used the feedback from users like you and went back to the workshop. We have since been tinkering with features and a complete redesign. We hope that you consider checking it out, and letting us know if the improvements meet your expectations (or exceed them, which is what we are hoping to do)! Please reach out to us anytime if you have any questions. Have a nice day!