SleeperReviews of the-sleeper.com

I loooove them, love their designs and love the quality but most of all love the customer support! Always helpfull and sooo nice! Great example for other brands! Well done👌

Aleksandra, a delightful sleeper team member- was beyond amazing. She basically held my hand through the entire process. I am forever grateful to her. I cannot wait to see my boheme slip dress on my special day.

The customer service team was great at responding and resolving my issue which was finding my packages location. The product was exactly as described and I enjoyed them very much!

The best brand and the best team! I have never seen such dedication, support and kindness from any brand like I do on a monthly basis with Sleeper. The garments are made by the best seamstresses (I didn't believe the amount of detail and amazing construction), the quality of the fabrics are delicate and wonderful and the team behind it will just do the impossible to help! One of the orders was supposed to come from their atelier in Ukraine but was mistakenly sent via US post and they quickly sent me another set of garments, and this was during sale time. Thank you Anastasiia and Marina for all the help! This is a small business but it just feels like you're part of a big family! Thank you for everything!

I ordered a cardigan that was supposed to ship at the end of December or early January. I reached out to the team in mid January as I had not received a shipping notification yet. They got back to me within 48 hours and advised that the sweater had been back ordered which I understood due to the ongoing supply chain issues with Covid. They were apologetic and were kind enough to offer me either a refund or a store credit +15%. I decided to take the store credit. They got back to me with the code very quickly and I am happy with how everything turned out despite the initial issues.

The Sleeper team was super responsive and VERY helpful when I accidentally ordered the wrong size on two sale items! They were able to intercept the shipment and ship the sizes before they went out. Sales items are final sale, so it was important the items were either removed or swapped. Thank you for your help, Kateryna!

Absolutely perfect product,always an impecable quality. Also had a few questions, received answers quite quickly. Will continue to buy sleeper products!Love to the Sleeper team ❤

I love love my Sleeper outfit, the quality and craftmanship are really obvious and I am enjoying wearing it so much! Packaging is really luxe too... I have to also give big thanks to their amazing customer service, especially as I had some challenges getting the package in time for Christmas (the postman delivered it to the wrong address, so my package was lost for a few days). Anastasiia from The Sleeper team was super helpful during that entire time and they even offered to send me another pajama, again, if the previous one got lost somewhere during delivery. That was much appreciated, thank you so much!