The Open BoxReviews of the-open-box.com

Bought a tablet, it takes the best photos of my guinea pigs! Customer service was polite and quick.

I found The Open Box during a google search for a 3rd generation Kindle Fire HDX. I called to be sure of the return policy and other details as this was the first time I was buying "used" online no less. I was a bit nervous of getting "scammed". My first impression of this company was wonderful, expecting an automated line, I was pleasantly surprised with an actual human being. Not only did this person help answer my questions, he personally handled the transaction from beginning to end. His name is Cory and what a wonderful experience I've had. I received the Kindle Fire and unfortunately there was a defect one could only observe after the device had been on for an hour or so. I called Cory...not a problem. There was a delay on the refund of the purchase, at this point I was VERY NERVOUS I had gotten had. But no, Cory looked up my account and did see the refund had not gone through and immediately re-posted the refund. I can't sing enough praises about this outfit. True Integrity. I will definitely be a future customer and will recommend them to all my friends!

I would like to leave a quick review of Open Box. One word Excellent!! I recently purchased an IPod from Open Box and it was at my door super fast. I dealt with employee Corey and his customer service was superior. I will definitely purchase items in the future and encourage anyone thinking about buying from Open Box to do so!

Shipping was faster than expected and we saved a bundle. Super happy. Will use again.

The dash cam I ordered didn't work, but they let me return it for another one and it took less time than I thought it would. The lady on the phone was very apologetic and took care of me.

Simple shopping with amazing selection and pricing,

Very good service & Got exactly what I ordered! The guy even called me back when they got more in stock, so I could order more.

I received an item that didn't work, contacted Open box and they immediately sent me a new one. Great customer service and great store