The Open BoxReviews of the-open-box.com

If I could give 0 stars I would. 7 weeks to just refund my order when the package never showed up. The solution given was “you can order it again”. Fat chance.

They will sell you a piece of crap and when it inevitably breaks down they will have no idea how to fix it but will happily give you a bill for $$$ hundreds for all of the exploratory parts swapping they did. They had the computer for 3 weeks, never call back when they say, and everytime I call it's like starting over. Finally took the computer to a different place and it was fixed in 2 days. Save your money, time anddo not patronize the open box.

Not even for Free! I asked if they were New or Used or Refurbished the Manager Said the Box was Previously opened, that's all he Knew... Pass Pass Pass don't be Fooled on the Low ball Price's on the lost Leader's Advertised to get you in to Buy an old Model with an Old outdated operating system that has no Support from the Manufacture. Run Forest Run!!!!!

I'm so sick of these scamming businesses selling broke products. Ordered a pallet from them on liquidation.com where they sell bundles of items. I purchased a bundle of tablets and mobile phones. Out of 25 items only 5 phones worked all 13 of their tablets were not functional and only 5 of the mobile phones worked. How are these businesses getting away with robbed people with misrepresented products?. Will be contacting BBB this week

Having a dead phone compels one to find a solution as in today's world A MOBILE IS A MUST! Now, I went there for a solution only to get thugs ! They gave me temporary phone till they repair my current phone where I PAID 450$ ,this includes repair of my current phone plus the NEW TEMPORARY PHONE( which was mine to keep) ! Had I known that this is what I am going to PAY IN TOTAL (not having known the temp phone world only work 3 days), I would probably not get into the trap , cos the phone I was given only worked for 3 days n then failed completely ,after 4 days I receive a call ,that my phone is ready n that the temp phone died , they said MY ORIGINAL phone is ready n they cant replace the TEMP phone as it was A TEMP PHONE! so all in all i paid 450$ for the repair & they took away the TEMP PHONE AS IT WOULD NOT GET REPAIRED( at least I was told so!) so I GOT MY PHONE REPAIRED IN $450 !! I COULD HAVE GOT A MUCH BETTER PHONE NEW IN THAT COST .!! Thus I recomend NOT TO GO THERE AT ALL . BUNCH OF LAIRS !

I ordered iPad Pro 3rd generation. On the website , they show the box and was saying it’s new. I got product 20 days later , without the box , not new , scratched and old model not new generation. Now I have to ship it back for refund . This company wasted 1 month of my time for nothing. I wouldn’t recommend anyone to trust this company and look to purchase your product with company who will be honest with the consumers

CROOKS. My package never showed up. They took my money. They wont communicate with me. They are rude as all get out. STAY AWAY if you like your money!!!! Their attitude is the worst I have seen in my 47 yrs. I will be putting a claim in with my bank to get my money back. DO NOT BUY FROM OPEN BOX. YOU WILL REGRET IT

First time customer. Ordered off of ebay from them. Sent me a very pretty xbox one controller that appeared to be brand new, but did not work. From reading these other reviews it seems like they send out broken stuff first to see if you will bother with the return or not. Nothing like waiting for something to be delivered and then having to send the piece of garbage right back, and be forced to pay the shipping to do so. Do not waste your time or money on these trash peddlers. They obviously do not test their products, or if they do test, they send out the broken items first.