tforcefreight.comReviews of tforcefreight.com

If I could leave zero stars I would. Terrible customer service and my package hasn’t shown up

My item has been sitting in columbia, mo.for almost a week which is 1.5 hours away and still not supposed to deliver for 3 more days and still not betting it shows up then. Terrible company and management!

My delivery is two weeks delayed now. No updates or any timeframe given, not even a reason why it’s delayed. This company is the worst so far.

This is the worst. They scheduled a delivery 4 straight days and 4 straight days they did not show up. Customer service is ni no held and they constantly hangs up on customers no doubt on purpose because no attempt to call back. I am still waiting for my shipment to be delivered. Looking into a claim because I can't afford anymore time off work to wait for a no show.

Dear Sir, I ordered a $5,000 pool heater that was meant to be delivered between 1-3 June 2026. It was not. I called your customer service Wednesday June 3rd and was told it would be delivered Thursday June 4th by 2 different agents. June 4th no heater!!!!! Called again 3rd agent said it was en route from PA. I looked it up on your site, it left the warehouse in PA at 12:30am on the 3rd. Its a 6-7 hour journey to location in Southborough MA. So I should have recieved my delivery a day late on the 4th. I did not again. Your Agent said your delivery site in southborough should receive the delivery tomorrow Friday 5th June!!!!!! but he could not confirm I would receive delivery that day!!!! I have literally 5000 people waiting to swim in a commercial swimming pool that you are meant to be delivering a pool heater for. I have had plumber scheduled to install the heater since the 4th June, its a hot weekend...........any idea who Im going to tell them failed to make the delivery......

If there was 0 stars option I would pick that. I have an order that was placed on 5/20/26. What should have a 3 maybe 4 day ship still hasn't arrived and it is now 6/4/2026. With Memorial Day I assumed it would take a bit longer and didn't start checking tracking until 6/1/2026. I found that my order sat in NY for 2 days, then in IL for 5days and now has been in MN for 36hrs(as of the time I am writing this review). I am in WI about an hour from Minneapolis, MN where it supposedly is. In my calls I have been disconnected 2-3 times. I was told that my shipment was accidently rerouted and they needed to locate it. I have also been told that since they didn't hit the original delivery date, the date for "estimated delivery" on their tracking sight will always say todays date - how is that even helpful? If you or any supplier you use is even thinking about using TForce, Don't do it. It is not worth it. I have been lines down which also means that my customer has been lines down.

To whom it may concern: Firstly, your service does not warrant even 1 star. The Tracking number for my shipment is 410133161 . Number 1, it took five day for delivery. Number 2 I made over 20 call and the normal wait was 15 + minute or no one answer and was ask to leave message. Number 3 I lost track of the number of bald face lies from various agents. Number 4 I was told that My delivery would be the first one today and then was told between 11;00-4:00. Truck arrived at 4:45, another lie. Number5 Was told that driver would call before delivery. Another lie. This by far, is the worst trucking I have ever dealt with in the last 30 years.Total lack of consideration and communication for customer. Number 6 Even you recording while waiting for someone to answer is BIGGEST LIE.

I wish I could give them negative stars. Worst shipping experience ever. The service was beyond awful, and they were SO rude to me from the get go. My package was missing for over a week at their terminal, and they kept blaming me?? I spent an entire day on the phone with various people and ended up going to the service center myself to search for my package on the dock / trucks. If you are a company, DO NOT USE THEM.