tforcefreight.comReviews of tforcefreight.com

T-Force Houston Terminal- RUDE!!! They contacted me on Monday to tell me they would deliver to me on Thursday between 11am - 4pm. My husband took off work to wait for it. I decided to call at 2pm to check on the time of delivery and they informed me that it did not get on the truck. I have called and called and the few people that decided to answer the phone were rude and they do not care. I asked them why they did not call to let me know it was not even coming and they informed me that they did not have time to call everyone. They told me it would deliver Monday, I asked the guy if I was supposed to just sit there on Monday and wait for them again and they would do this to my again and he said "Yes". They are liars and have horrible service. They did this to someone else I know and he had to wait a month before he got his part and they kept doing the same thing to him every week. I will never order anything from anyone if it is shipped with this company. I have called the company I ordered from and they told me that I could get my credit as soon as they received it back. That is unacceptable also as TForce will most likely never send it back. So my money is just out there. Not good. I can't believe how horrible everything is getting in the world. Can't get any type of good service anymore. Disappointing.

Was confirmed for a pick up before 5pm yesterday. They did not show. We call today and are told "no driver available today" will be tomorrow. After explaining we had a confirmation for yesterday and need the pick up today because our customer expected delivery today. I was then told, we didnt call early enough. The was told, the driver arrived at 7pm (we close at 5pm), then the final thing was they just didnt bother showing up. When questioning about a confirmation and needed picked up today, No help. When I asked for a supervisor, I was thrown into voicemail. AWFUL company!! will NEVER use again and will tell everyone we know NOT to use TFORCE

Have an engine coming that was supposed to be here today. Finally tracked down who was shipped with. Been sitting in Portland Or for 5 days. Then sat in Medford Or for 3 more days. Called the local office where my engine is sitting. Said Mount Shasta, ca is a rural route that we only deliver to on Wednesdays. We were short staff today so your order will be there till next Wednesday. My truck currently in dodge dealer with engine pulled waiting for new one that still says will be delivered by tonight @ 7pm. $140.00 an hour sitting there waiting for the engine! The gal said sorry sir, I don’t know what to tell you, won’t be there till next Wednesday, one week from promised time of today!!!!

If I could give them zero stars I would. They had explicit instructions to deliver our pallet to our detached garage, which is halfway down our driveway. They instead dropped our expensive delivery at the end of our driveway. They never came to the door to see if anyone was home. Horrible service, will never use them again.

I bought items from Nordstrom Rack and this carrier did not bother to CALL or even KNOCK at least when they were outside the gate! Based on their tracking history, they tried to deliver the items three times. I even left a note (for their second try) to just leave it by the gate! Their fourth attempt, they just changed the tracking status to "unable to deliver etc". No one was even outside! I'm sorry Nordstrom but because of this, you will also receive a low feedback. Better partner up with a good carrier next time!

I wish I could rate T Force Final Mile five zero stars!! Ordered fifteen kitchen cabinets from Home Depot and when they arrived late there were eight badly damaged. Their tracking is like non existent and customer service is useless. So I reordered the damaged cabinets again from Home Depot and guess what, every one of them were so badly damaged that T Force didn't even deliver them, just sent them back to Home Depot. Can't believe Home Depot even contracts with a one star rated sloppy freight company. Guess my next review is headed for Home Depot.

Run! Run away! I would give them a lower score if I could. They damaged my airplane wing parts after cancellation of my prepaid insurance 2 days after shipping. It took them 2 weeks to find my plane and it was at the dock the whole time. Now they refuse to make it good. I will never do business with anyone who uses this company.

Terrible experience. My shipment went from St. Louis to Maine in a few days. It then sat for almost a week just miles from my house. Once I finally called them, then they called and scheduled a delivery.