tforcefreight.comReviews of tforcefreight.com

Don’t ever use this company. They will lie straight to your face. I purchased something and for some reason they choose to ship through TForce. This was a mistake this was a very small 1 pound envelope and I had to start a claim with the vendor because TForce lied about making a delivery. They classified my home address as a business and tried to deliver an envelope at 10pm. In fact my cameras never captured anyone or a vehicle at 10 pm so Im not sure why they lied to me . I contacted their customer service for resolution and they said “ we tried to deliver it but the business was closed” lmao I guess you were able to avoid my cameras. Please make sure who ever you buy from does not use the BS shipping company because you may very well never get your items.

It’s a shame that they don’t have zero stars because I would give this company zero stars they are absolutely horrendous to deal with It’s absolutely beyond me that this company has a leadership and management team. Are they Actually reading these reviews. 0 stars Absolute worst company

I bought items from Zara, and the delivery was split into two parts. One part was handled by this company, T Force. Unfortunately, I never received the package, and it seems to have been stolen from our mailroom. This was my first experience with T Force, and it turned out to be the worst delivery experience ever. They provided a proof of delivery showing the package in the mailroom, but when I checked with the building management, they couldn't find any record of the package. Normally, other delivery companies either leave packages at your door, call you, or leave a notice for you to pick up the package from a post store. However, T Force simply left it in our mailroom, and it was stolen.

Worst customer service ever. They refused to deliver my freight saying they can't turn a tractor trailer around. We built a turnaround and have tractor trailers here 3-4 times a month with no issues. I would never use this company if I was sending anything. They are formerly UPS freight I have learned. We learned long ago we pay extra money to have other companies deliver our freight so we don't have to deal with their sour attitudes. I told the company I purchased from they better be getting a refund since they can't be bothered to do the job they paid for.

If I could give this company 0 stars, I would. Whoever contracts with you to deliver packages, I hope they have enough staff to deal with complaints that will be brought upon. I placed an order through Nordstrom Rack and got an email saying it will be delivered on 01/18. On 01/11, I got an email that it was delivered so I go to my buildings mailroom and it is not there. I check the tracking and it shows that two attempts to deliver were made on 01/10 and 01/11and it will be returned back to sender. I didn’t receive ANY communication, not an email, text, call, or doorbell ring that they are trying to deliver at a certain time. Do you expect customers to be waiting 24/7 outside of their apartment building for delivery? How are other couriers able to get inside this building and you are the only ones who are not able to? Upon reaching out to your customer service, I learned that they are even more useless than the delivery drivers. Don’t be in the transportation business if you’re not able to do your job.

Purchased items from Zara were sent via this company for delivery. The tracker says my package was delivered on 12/28. I checked with my apartment no packages arrived. On 1/2/24 I contacted this company regarding my package not being delivered. I was provided proof of delivery via picture. Picture did not match my lobby drop off. So I took the time and checked the three apartment complex’s located near me. From the picture it appeared it was delivered to the apartment complex next door. The apartment did not have my package. The concierge and myself looked. I contacted TForce Logistics to in form the of this. They said they would escalate. I waited for a response and called back on 1/4/24. I was told they received the package and it was scheduled for re delivery. No delivery into the weekend. So I called back today. Now everyone seems clueless like no one informed me they received the package back and it was scheduled for redelivery. I asked to speak to a manager in the morning. Gave my number and informed I would be contacted immediately. It is now 4:30 pm. Spoke to an agent (not a manager as requested) my concerns will be re-escalated to their team again. I believe this is the third time I was told that. Still no contact from management. This agency is horrible and so is the customer services.

Very rude delivery agent. My parcel was scheduled to be delivered December 16th (according to the email I received). Delivery agent calling me on the 15th saying he was outside our apartment building, told him nobody was home to receive the parcel. He then asked me when is the right time to come back and I told him the next day (the supposed to be delivery day) then he got mad and told me my parcel was too heavy then hung up the phone before I can respond back.

Complete trash… they take forever to deliver and they find every excuse to upcharge