They did not do the final delivery. Made excuses about trucks and then days for the trucks, then said one day, then didn't show and then said they didn't know when. So, we pay for a pickup AND delivery service, and only received the pickup service. We had to do the final delivery ourselves. No recompense, just excuses and really crappy attitude from the final depot people. Unreal and unprofessional a**holes hiding behind UPS. Never again.
FR
Frank
I took a day off work for my scheduled…
I took a day off work for my scheduled delivery, which was delayed because I live in a rural area. Never mind I am about an hr from their terminal. Was told they only deliver on Mondays and Tue. to rural area's. So it is Tuesday. No call, text, nothing. Tracking still says it will be delivered today. Called at 4:20, to be told it will be delivered tomorrow. Which contradicts what I was told originally.
SC
Sandy C.
Horrible Customer Service
Horrible to work with if you have a problem. Scheduled shipment went from being delivery to freight placed in consolidation. This is critical to us. Got disconnected after 5 minutes on hold, then the next person I spoke with basically said, yeah, you are not getting that today and I am not sure when the truck will be in your area. We are in CT for crissakes. You can get across the state in an hour and change. Unacceptable. I do not recommend T Force as a shipper unless you don't want to get your shipment as promised.
NH
Not H.
Zero stars if it were an option
Zero stars if it were an option. Review score indicates the absolute absurd and terrible freight company this is!
They are a SCAM! Why do I say this? They have repeatedly non-stop fraudulently billed "Limited Access Fee" of $175.00 on EVERY SINGLE INVOICE and EVERY DELIVERY LOCATION! We deliver to businesses with established shipping and receiving docks! I now have 3 invoices, 3 separate locations, all billed this fraudulent charge, like nearly every single invoice that has come before it! I call, I email, I call, I email... it takes months before they respond and remove the charge... it is now Feb. 23rd, 2024, and have been working on the last invoice since December 7, 2023, without resolve.
If I could get back the time for all of the phone calls and emails trying to deal with them! It's time to switch Freight Company, wish I would have last year!
And, online quotes for freight are always less that what you actually get billed! Expect to get billed MORE than what you are told!
MA
Michael & A.
T Force Freight is one of the absolute…
T Force Freight is one of the absolute worst carriers in the business. They tell you straight lies about their terminals operations.. constantly miss pickups and actually say they aren't obligated to make pickups !! I have been in this business for 28 years and they are hands down the WORST
MG
Mark G.
T force missed 2 delivery appointments…
T force missed 2 delivery appointments with a customer after confirming them the day before. Delivery appointments cost more, and the customers wait through a 4-hour window. Never contacted regarding the no shows
PJ
Parviz J.
Scam
Scam: This company is trying to steal from companies that do not check the invoices and make payments. A warehouse in another state sent us a pallet of merchandise less than a year ago. The warehouse charged us few hundred dollars which was not cheep. A month later the warehouse was being harassed repeated invoiced that was already paid.
When he delivered the pallet, he had damaged and pulled out one of the products. He told me to send it back because of the damage. I told him to unload. He did and I tipped him. About 8 months later he has sent me an invoice for about $10,000. I called him and recognized his voice. He said that he checked and I do not owe anything. I asked him to send me an email to confirm. Two days later he sent me the same invoice. The invoice is giving options how to make payments and is very strange looking. He is a scam.
ED
E D.
If only there were zero stars
If only there were zero stars. Utterly inept company. Horrible customer service. Inaccurate/deceptive tracking. Worst. Freighters. Ever.