Jean Claude V.
Horrible company, left art in the rain, no notice.
Horrible company! Ran a forklift through a plywood crate of an expensive metal sculpture. Then left the crate in the rain with no cover by a busy road at the end of the client's home, never knocked on the door, never honked, never used their phone to call. Hours went by with this piece sitting in the rain and it's an indoor metal sculpture, one of a kind custom built by artist Jean Claude Vanderfield. Worse, the driver and hub supervisor made up lies about there being a fence and a dog. You should see our photos of this art sitting in a beautifully crafted custom crate with a gaping forklift hole in the side, sitting in pouring rain for hours in the grass. Homeowners stayed home just to receive the art, and yet not a single call or doorbell try. TForce charged extra for a service to bring the crate to the garage or sit it in the home entrance, yet never provided it, statingb they don't provide that service anymore, and they still have not refunded the extra charge. They have denied the claim even though this damage to the crate, leaving a piece of fine art in the rain, and all common sense and experience as a metal sculptor says that this will mean corrosion repair, and costly shipping again after the moisture takes effect. That will cost tens of thousands in shop time, stripping, dissasembly, refinishing, welding and reassembly, plus shipping to and from the client again, 1300 miles. Dense and irresponsible disrespectful manager and driver in Roscoe, Illinois. They actually got rude with the client and shipper that were simply expecting them to somehow do their job as they were paid to do, or even bring a dolly back out and help the client get this out of the rain and away from passersby on a busy road. Despicable behavior, no sense of ownership or responsibility to the client or myself as the sculptor that spent months creating this unique work. TForce Freight is now synonymous with liar, business-killer, and and scammer in my list of businesses to never use, and like this review, I'll let others know to not use as well. I reach about 60,000 to 80,000 people every month on social media. You will find these same sentiments and complaints from me there soon. If any ownership of their mistake from the obvious photos and video, or any attempts to have helped or refund charges for things they did not do, we're evident in any way, then I would not be making it my job to let others that need their freight shipped know about this absolute atrocity of a company as well as their lack of quality service people to take care of what they did wrong in a big way. IndifferenceForce is a more appropriate name for their so-called business. They are no longer with UPS as of a few weeks ago, and it looks like the was the only thing that kept them semi-honest and respectable. No longer.