tforcefreight.comReviews of tforcefreight.com

Our company is utilizing TForce through a 3rd party company that we set up order pick ups with. TForce is legitimately the only carrier on the roster that we have CONSTANT issues with. They claim our company is in a residential area, and they cannot utilize anything larger than a straight truck to get here, meanwhile our other carriers navigate 53 footers to our location with ease and we receive shipments on carrier containers every month with no issue. TForce has lied to our 3rd party service claiming they have a straight truck for our pickup and they will be coming to our location, only to not arrive at all, and leave both the 3rd party company and our company looking like fools. Once our last 3 orders were finally picked up, the driver was embarrassed to see that we requested one of the pick ups to be done 2 days prior, even though it wasn't his fault. The lies or lack of communication on TForce's end is beyond aggravating, and we cringe when we have to ship with them because it's constantly on us to follow up and babysit what is supposedly a professional LTL Carrier. What's worse, is similar to other reviews, the hub that works with us is only 10-15 minutes away.

Never ever again. Order has been sittin on truck 8 hours away allegedly “out for delivery” for 19 days. I have spent days on the phone getting hung up on and just transferred back and forth between answering services they will not figure it out or let me talk to a supervisor. Do not recommend to anyone. Each person tells me they submitted a case and they will contact me from the distribution center in a day. After 20 of those and no calls back i am ready to show up at their door. Answering desks sound like they are in china horrid english. Sick of these trash companies. Tforce should be ran out of business.

This is the absolute worst Freight Company on the Planet and it gives UPS a zero star for selling to them. They are ruining UPS's reputation. I have only ever had a great experience with UPS Freight and now the horrible T-Force is not even a thought any more for my company or for any company needing Freight. I have had them re-class my freight to charge me 3 times as much as what was quoted. DO NOT USE T-Force for any reason what so ever!

Been waiting 20 days for them to deliver. We are 45 minutes from their terminal. One lie after another about delivery date. We are in a city of 125000 and their reason for holding our freight is that we are in a rural area and they do not deliver there daily. I wanted to give them a zero rating, they do not rate even a 1. Do not use this company!

I never saw such an incompetent shipping company. I got a lot of miss information, too many third party companies involved. It took me 8 weeks to ship a counter top from Ft Lauderdale FL to New York City. I kept getting different prices and quotes. No one knew what was going on. I ended up at one time telling them to just keep the countertop. After four weeks, they ended up delivering it to me at the quoted price. Even the delivery was a disaster. One guy just sat in the truck while one other guy struggled to get my countertop off the truck. I had to end up helping them. Count on it...I will never use them again...a very frustrating and stressful experience

The worst! They have been sitting on my shipment for WEEKS. I get hung up on every time I call and inquire. Excuse after excuse and when they can't give me an answer, they hang up. I just want my shipment.

Total frauds. They will NOT deliver your shipment! Six days we have been waiting. Delivery has been "guaranteed" each day for six days. Nothing. I have spent hours on the phone. Customer service "sends messages" to the terminal but it does nothing. Local VM is full. We paid extra for this nonsense service! This company is a scam.

Slower than a week in the jail. China delivers to the USA faster than they can state to state.