Noah R.
Lack of accountablility
Tforce billed me 70$ for a reweigh fee. They said it was a 515lb pallet... Absolute false. We send multiple of these pallets out with the same product on them and they are ALWAYS 310lbs. All info was given to them correctly. They charged us an additional 70$ for what? Not only that but customer service is about as sloppy as anything Ive ever had. They kept transferring me to other departments and then whenever I was at the correct department they couldn't even find/pull up the bill they sent me? I gave them the invoice number and everything and they couldn't find it. Probably because its not a real invoice but just a money grab.

