JOHN H.
DRIVER FORGED A BOL
DRIVER FORGED A BOL WHICH CAUSED ME TO GET CHARGED FOR DAMAGE MATERIALS.
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tforcefreight.com (tforcefreight.com) has 570 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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JOHN H.
DRIVER FORGED A BOL WHICH CAUSED ME TO GET CHARGED FOR DAMAGE MATERIALS.
CA
Have insanely large delivery windows, and make minimal effort to deliver in enclosed complexes. Every other delivery service manages to find a way to deliver packages in my building, but they seem to give up after one attempt and never contacted me after having difficulty getting into the building. They simply returned my package to the sender.
Nick
Pick late, drop off still waiting. They went to Kentucky with the pallets on the way to Nashville from Charleston, which doesn't make much sense.
Customer
Very bad experience. I called multiple times to ensure the driver would call me for directions because my road is unusual. When the time delivery finally came, dispatch said the delivery was canceled by me according to the driver. The driver never called me. Wasted my entire day waiting around. Driver lied to get out of work. I repeatedly called four hours in advance four different times to ensure communication but was never connected with the driver. Dispatch manager blame me for giving a false phone number. They hadn’t the correct phone number on file and when I gave them the phone number Dispatch wrote it down wrong and blamed me
marcus mc A.
This company provides a tracking #, but never update the locations. Never provided any tracking info. Supposed to be delivered Wednesday the 26th of March. After writing to T Force, I get a call saying that it won't be delivered until next Tuesday. Another week delay. It's sitting in Portland, 1 hour away. Very disappointing. I wouldn't hire this company for any reason. Nor should you. On a positive note, they did say I could pick it up today.
Kelly B.
This place is actually WORST Freight company I’ve had to deal with. From constant hangups from customer service, to holding my package for two weeks at terminal, to failing to call me back to schedule a pick up and leaving us with no option, but to wait for this shipment. They only deliver to our area once a week, and require an appointment to deliver. We tried to call and schedule an appointment, and they won’t let us. Instead, they suggest we wait for a phone call that never comes. Currently we are waiting on an order that has been sitting at their terminal since March 13. We had hoped to receive it today, as they only come on Thursdays, but because no one has called back or allowed us to schedule an appointment we are forced to wait additional time as they only come on Thursdays. Unfortunately, the company that we buy product from utilizes this company to send shipment so they are not a choice of ours for freight. I would not recommend this company to anyone that needs their shipment shipped timely. We are a company that relies on product to sell. When it sits in a terminal for as long as it does, we lose sales. This is horrible for our business, and we are looking to cut off this company for product because of the company they select for freight.
J.
My shipment was scheduled for today but now I’m told it will be another week because I am a “remote location” ,as it sits on a dock in Hermiston,125 miles away on Hwy 84. I live in Baker City Oregon on Interstate 84 which basically runs from Seattle/Portland to connect with 80 which runs to the East coast via Boise & Salt Lake City.My guess is that they can’t even make up a load because they have such poor service. I know I will never let a supplier use them again. Pro# 49148 4851
Robert
Only gave them 1 start because I had to. This is the worst freight vendor in the country. They either delay shipment by weeks, deliver to the wrong location, or don't deliver at all. Their tracking system is not accurate. They don't return phone calls or provide any worthy information when trying to file a complaint or obtain information. Do not use these guys.