tforcefreight.comReviews of tforcefreight.com

I have had 2 rescheduled deliveries from this company through Home Depot, the most recent being today, August 22, 2025, LESS THAN 1 HOUR BEFORE MY SCHEDULED DELIVERY!! I have lost $500.00 in income having taken off 2 days (August 20 and 22) only to have this company cancel on me may minutes!! Their excuse both times has been "truck breakdown" or "truck issue". I asked to speak with a supervisor, waited on hold for 10 minutes just to have songwriters pick up the line and slam the phone down. I called back and spoke with a very kind black girl (unlike the first one, Sharika or some such name), who agreed that it was very unprofessional and uncalled for that someone to hang up on me. She claimed my refrigerator had not been delivered from Electrolux to their location, which I truly believe is an outright lie considering my conversation at 4pm the day before confirming my product had been delivered to Birmingham to be delivered to me on 8/22/2025 between 1:30 - 5:30pm. I think TForce employees are LAZY AND DO NOT WANT TO WORK, and I mow truly believe this after reading hundreds of other reviews from this place starting the same thing!! This will be the very last time I order ANYTHING from Home Depot as long as they continue to utilize the "services", for lack of a better word, of this pathetic excuse of a company!!

The absolute horrible experience.

Would rate T-Force negative if possible. Online quotes won't be honored. T-force shipped a 50lb pallet and attempted to charge us $1530.68 dollars for delivery when the online quote was only $538.18 After being contacted to dispute the charge that was triple their published quote they never responded to the case after many follow up attempts. Our company agreed to pay the quoted price. It was refused and the only response was “The estimate that was provided is never guaranteed, as stated in their notice below all estimates” DO NOT USE TFORCE

Late and terrible customer service, plain and simple.

Worst delivery service company I have dealt with. My packages were labeled with an incorrect address by the shipper, but I immediately called Tforce to inform them of the situation, and they told me they will hold the packages until they receive a letter from the shipper. I urged the shipper to send letter ASAP, yet Tforce still delivered the package to the original incorrect address, which does not even exist. The truck driver arrived in the correct city but the street address doesn’t exist in my city, some genius at the office told the driver to deliver it to another city which has the aforementioned street address without confirming with anyone. I had to personally go to that address to retrieve the packages for them to redeliver. The terminal promised me to delivery the next day, but they failed again. Now they are not even answering the phone. What a POS.

Worst Experience, They had quoted for $250 for shipping and once they picked up the item and it reaches to the nearby station of delivery, they are not delivering it and asking for extra $700 to get this delivered adding liftgate which wasn't included as there were only 6 boxes not a pallet and many other things. Be aware.

This was the worse experience I have delt with in the past 25 years working in logistics. We shipped a skid from Romulus MI to NY and was told 2-3 day Service to final delivery to Saratoga Springs, NY. Shipped on 7/17 and today is the 24th and it's still sitting in their Albany delivering terminal after I paid the freight (2900.00) and was told the next day it hadn't been rated yet! Are you kidding me! This is inexcusable and so unprofessional. Please do not chance shipping with this carrier. I was a Terminal Manager for some major carriers back in the 80's and 90's and preached SERVICE and Customer Service. Obviously this is not a company that understands SERVICE. I have sent emails, made phone calls and not one person has called me after I was promised I would hear from someone. I will NEVER and I mean NEVER use this company again for our shipping needs. Don't use them or you will be writing the same Review.

Horrible management, old illegal equipment and a very toxic environment, management is very rude and unreasonable. Don't ever apply here.