tforcefreight.comReviews of tforcefreight.com

Can i rate any lower ? got a BS quote from an AI source, ended up costing double. I coulnt say enough how pissed i am

Absolute freaking awful company. They have horrific operations and customer service. They are one of Ikea's transportation partners. They schedule a pick up date to pick up my returned furniture with a time frame from 8am - 8 pm last week. I received no call for them for arrival. I called Ikea, they said they don't know what happened. We rescheduled a week later. They scheduled it to today from 10am - 2pm. We called at 12pm just in case. They said they'll be on their way. We called at 2pm because we haven't gotten a call. They said we're the next customer and the driver should arrive in about 30-45 min. At 4pm, still nothing. We call again and Ikea calls TForce. Apparently TForce can't locate the driver even when they try calling the driver. So they tell me that they escalated it and to call again in 2-3 hours. At 6:30pm I call TForce directly. They don't have contact with the driver. They said they escalated this and to call back 2-3 hours later. This is absolutely ridiculous. This company only has 1 job and they can't even do that. What a joke of a company.

One pallet of product shipped from Farmingdale, Long Island on December 11th. It sat at the hub in Harrisburg, PA for 10 days for Mechanical Failure/Breakdown. For 5 days the pallet has sat in Phoenix, AZ only 120 miles away from me. I still don't have the pallet on December 28th. You would think this carrier would want to deliver this stuff rather than store it.

I dread seeing tforce as the delivery company for any package but at Christmas when things are expected on time and at the right address it’s a nightmare!

Absolutely deplorable service and customer service. After my package not showing up on the intended day, I reached out 3 days later and got an automated reply. This went on for 3 days straight. Then for another week I tried every day and got NO reply’s. finally had to call and got the same treatment. I finally got my package weeks late without any communication. They are the worst.

Customer service is horrible. On my receipt it shows 2 packages delivered (filing cabinet and folders) received folders and no image of filing cabinet delivered. I have called several times speaking with customer service and they advise me to call back later or check with the supplier when it states TForce delivered the packages. No shock they are rated 1. No company should trust them in delivering.

Parcel shipped on the 1st of the month . Out for delivery on the 15th. Noted delivery delayed. When customer service contacted 3 days in a row they have no explanation just to call in the next 4 hours or the next day. They have sent email internally but no response. Still waiting on any update or delivery

PLEASE! do not attempt to work for this company if you value your time and have a family to feed. Absolute worst company/your treated subhuman. horrible horrible horrible horrible individuals, INCLUDING!! the rude disrespectful woman at the front desk.