tforcefreight.comReviews of tforcefreight.com

I have used T-Force for the last 2 years and for 1.5 years it was great. About 6 months we started to notice some late deliveries. The delivery times quoted and expected have increasingly gotten worse. Now the pickup has started to be affected. So you are getting it on both ends with unreliable service. They also outsourced there customer service overseas and everyone knows the pitfalls of that. They can only tell you what you can already look up with your pro#. They provide very little help. Whereas they used to transfer you the local dispatcher who could actually give you solid intel on your shipment. Too BAD!!!!!

shipment was way late, kept waiting at home, no calls, no communication. Finally got a call outside of the window. Had to meet driver at another location with a truck. Item inside was expensive and was damaged. they denied claim. probably the worst company I've ever dealt with.

worse company ever! Again they are amending bills after delivery with re-classifications and weights. Charging excess! I guess this is their way of taking advantage and scamming the customers. Impossible to dispute asking for crazy stuff that does not satisfy them. Bill my customer the quote then get new bill adding 25-40% increases. Never seen this before. Last time they get me.

TForce wasted my time. They refused to pick up my freight because they said, it was not palletized. I have shipped this exact freight at least 200 times and TForce has done it 10 to 15 of those times for me, now all of a sudden the driver decides he needs to call it in and his manager tells him no, unless I put it on a pallet. In fact I stood one on a pallet once and it got broken because a forklift driver clipped the top of a doorway and destroyed it.and if I lay it down on a 6 foot pallet, it's going to stick out a few inches on each end and likely to get squashed by another pallet. These people just wasted my time, impeded my shipping which will now have to be done by a more reputable trucking outfit next week. Thanks for wasting my time TForce. Now I suppose you are going to try to bill me for showing up and wasting my time.

Absolutely the worst shipping company on planet earth. If I could give them negative 5 stars I would. I did not have a choice of companies for my shipment but these people would never make a short list let alone a long list. Crate was held up in Vancouver, Canada for a week before they got it across the border coming to Nashville due to "customs paperwork". Since then it's been to Portland, Chicago, Louisville, Detroit, Columbus, Lexington and now Knoxville, 3 weeks after the crate left the warehouse. Still don't have the shipment and it would not surprise me if it's in Miami tomorrow. It's so bad that TForce even blocked the online tracking and show that it is in Nashville but continue to change the delivery date one day at a time. STAY AWAY FROM THIS COMPANY!!

Absolutely the worst shipping company on planet earth. If I could give them negative 5 stars I would. I did not have a choice of companies for my shipment but these people would never make a short list let alone a long list. Crate was held up in Vancouver, Canada for a week before they got it across the border coming to Nashville due to "customs paperwork". Since then it's been to Portland, Chicago, Louisville, Detroit, Columbus, Lexington and now Knoxville, 3 weeks after the crate left the warehouse. Still don't have the shipment and it would not surprise me if it's in Miami tomorrow. It's so bad that TForce even blocked the online tracking and show that it is in Nashville but continue to change the delivery date one day at a time. STAY AWAY FROM THIS COMPANY!!

I’m extremely disappointed with TForce Freight. They delivered two high-value pallets but left them outside in the parking lot without obtaining a signature, without calling my team, and without any confirmation of delivery. When I called customer service to report this, my call was disconnected twice and I was told they were doing a “system upgrade” and to call back in an hour. No follow-up, no apology, and my shipment was left unsecured. This is unacceptable handling for high-value freight. I expect immediate investigation, clarification of delivery procedures, and compensation if any damage or loss is found. Suggested actions for readers: Don’t rely on them for unattended or high-value deliveries unless you confirm procedures in advance.

They did not show on the date booked nor did they notify us or the booking agent. Then stacked pallets resulting in damaged goods at delivery.