tforcefreight.comReviews of tforcefreight.com

The worst freight company I have ever experienced. Impossible to communicate with, they don't answer e-mails and the people who are on the phone tell you one thing and something else happens. Tried to deliver a freight order to my residence and did not make an appointment, just expected me to be home to receive it on their terms. I see why they have a 1 star status. How are they still in business???

This has been the worst delivery experience I have ever had. The delivery was scheduled for Friday, but no delivery came. The prompt on the tracking site said "delayed". Saturday morning, I got the "out for delivery" prompt, and I waited doing nothing else all day, just waiting as it said that it would be delivered by 9pm. At 9:54pm the tracking said it was undeliverable, but nobody even made the attempt. According to my security footage they didn't even visit the site at all. I have received dozens of packages from this and other final mile delivery services via ebay and never had this problem. Tomorrow is Sunday and I can do nothing but sit until Monday and wait to try to follow up with customer service for a package I NEEDED ON FRIDAY. This company is awful. The worst I have ever dealt with. I don't even want to leave them one star but there is no "0 stars" option. - sincerely, disgusted ebay customer

They stole my package

They are the worst trucking company in the United States. Their trucks drive right by us and go 5 hours away then drive past us again to our local terminal. Then because we are 41 minutes south they only deliver to us on Mondays but that is not true either. I have never seen a more poorly run company in my life - DO NOT USE THEM!!!

This is an update on my package. Package was finally received. I still give 1 star only because 0 stars is not an option. If my previous review did not make it clear that the poor service I received with this order and past orders was on the delivery process and not customer service, I would like to make that clear in this update.

1 Star – Avoid TForce Freight at 20760 Spence Road, Salinas – Total Disaster for My Business I used TForce Freight (formerly UPS Freight) out of their Spence Road location in Salinas for critical equipment delivery to open my new business. What a complete nightmare. They failed to deliver on the promised date, then lied to me repeatedly. I waited around all day for the truck, only to be told there was a “problem with the truck.” The next day, they called to say the box and crates don’t even fit on their truck—after accepting the shipment and taking my money! Then they tried to hit me with extra charges to deliver to the correct address, which they’ve had wrong from the start. This has delayed my business opening, held up Monterey County city inspections, and caused major headaches. Even the inspectors are now warning people against using this company. Unbelievable incompetence—they shouldn’t accept loads they can’t handle. I still don’t have my freight because they apparently don’t have a suitable truck. Worst freight experience ever. Stay far away from TForce Freight in Salinas if you value your time, money, or business. 0 stars if I could.

Id give 0 out of 5 they received my package on the 16th then on the 24th status changed to return to sender and customer service barely speaking english or french they need to close their doors

They have had my shipment sitting in there location for 11 days and wanted to make me wait another week Helen in the office is a lier as when the place I ordered part through was told it took me several days to get back to her yes Helen you are a lier ! called you back on the day you left me a message it’s a company I will make sure my company never does business with