Text RequestReviews of textrequest.com

We switched to text request about 7 or 8 months ago, and it has been great we all love it compared to our old messaging service!!!!

Very easy to text, no issues with sending or receiving messages

Easy to use for everyone in our office.

Love using Text Request! I work with multiple offices across the US that all utilize Text Request as their main texting platform. It's intuitive and smooth.

If anyone is planning on using the TexRequest.com apps on an iPhone or iPad let me save you the big mistake of going with textrequest.com. The apps are absolutely horrific and you will be restarting your iPhone and iPad 2 to 4 times a day. They have done absolutely nothing to help with any customer service relating in this problem. I’ve been told there’s nothing wrong with the apps and I just need to reinstall them. Been there done that, and it does absolutely nothing to fix the problem. I’m the only one in my company that has to use this service on my iPhone and iPad. Save yourself a lot of grief and aggravation and find a company that actually wants to do customer service.

we Was using Podium to communicate and accept online payments with our very large customer base, Podium customer service is about a 1/2 star and there Technicains dont have a clue on what there doing, after about a week on Text Request i can already tell the difference in the service and the quality of this platform, thank you Text Request Danny @ the Bullfrog corner Pawn shop

Nothing but positive experiences so far! The system was up and running immediately after signing up, there are several price points depending on my changing needs and potential growth, and the team is very knowledgeable and willing to help answer questions.

I have been with Text Request for 8 months and we have experienced multiple issues with other carriers and providers in the past. The worst was transitioning from other providers to Text Request. They responded with patience and professionalism always willing to work with providers we were working to move from as well as our voice call providers and the unique but separate services for our main client lines. Customer service has always been excellent. Communications with us, especially during a problem point, has been exemplary. What I really appreciate about Text Request? If investigating them? They are true to their word. We have recently worked with other providers who promised us the world ... then we signed for a year commitment, and these promises became "what we thought we heard". Not the case with Text Request. They were up front, answered our questions (and questions become deep and knowledgeable especially when you worked with other groups who simply lied to us. Thank you, Text Request! The integrity of your service and your staff and customer support? Has been a breath of fresh air for us as we untied ourselves from services that have let us down. I highly recommend Text Request for your texting service!