Evening S.
Author Support Team Rocks
I am fairly new to Textbroker, but I have found the support team to be helpful and timely. I look forward to working for Textbroker due to the hard working individual members in the support team.

Textbroker provides an online platform, connecting clients to 100,000+ talented U.S. freelance authors. Textbroker provides easy access to customized content creation and content strategies to increase revenue and growth opportunities. We offer a thriving marketplace for unique and exclusive content created to your specifications. Our fixed rates make it easy to plan the cost of your project. Whether you need ongoing blog content, a well-researched white paper, or a sharp press release, our knowledgeable authors are available for your content needs.
Textbroker US (textbroker.com) has 108 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Sales & Marketing · Las Vegas, Nevada
Excellent

Sales & Marketing · Las Vegas, Nevada
Excellent

Sales & Marketing · Las Vegas, Nevada
Excellent
Sales & Marketing · Las Vegas, Nevada
Excellent
108 approved reviews, newest moderated first
Evening S.
I am fairly new to Textbroker, but I have found the support team to be helpful and timely. I look forward to working for Textbroker due to the hard working individual members in the support team.
June
Decent work flow, prompt payments. You can make good money if you are in teams or when you get direct orders
Paola G.
I should have looked for reviews before engaging this site. Nothing is as advertised. I didnt like my experience at all
Response from Textbroker USAug 13, 2020
Hi Paola, Thank you for your review and concerns! We couldn’t find any records on your case so it would be great if you share more information about your experience with us by emailing us at [email protected].
Debra J.
The reviews are very helpful. Although I know most of the grammar rules, sometimes I forget one or miss something when submitting an article. I appreciate the help!
Response from Textbroker USAug 13, 2020
Hi Debra, Thank you for your review. We're glad to hear you're enjoying our service!
Spencer T.
I was initially given a 3-star review on my sample, even though I was told it was 4-star quality. When I asked why this was, I was told I would be moved up to a 4-star writer. While this is good news, it has now been a week since I was told this change would be put into the system. These issues have delayed everything for at least two weeks now.
Stephanie
It seems there is little to no repercussions to the writers for holding orders for days and then dropping them last minute. I spoke with Ashley at Textbroker regarding my frustration and she apologized for the inconvenience and did nothing to remedy the situation. Once the order is dropped, it becomes available for pick up and if you don't watch it closely (in order to cancel) someone will grab it and you're stuck for another 5 days! I tried reaching out to the writers and didn't hear anything back. And then, of course, they dropped my order right before it was due. I'm happy to have been given a refund, however, I missed my deadline on both of my orders (19 days in on a 5-day order). There should be a limit on how many times an order can be dropped! Also, the quality of work is hit or miss.
Response from Textbroker USJun 23, 2020
Hi Stephanie, Thanks so much for taking the time to give us your feedback! To avoid this situation in the future, we strongly recommend that you use the deadline feature available to you in your account. This way, if the deadline you set comes to pass before the order is submitted, the order will be pulled from the author holding it and returned to your account so that you may update or reassign the order as necessary. Please reach out to our support team at [email protected] if you require further assistance!
Charles C.
They asked me to send a picture of me holding my ID before I'd be allowed to order articles. I don't work for them and they're not a financial institution, so why should they be requesting this kind of information? I decided I was gonna do it anyway but guess what they did? Rejected my ID and asked me to fill the refund form to get a refund, effectively wasting my time. If you value your time, stay away from this service.
Response from Textbroker USJun 9, 2020
Thank you for your review and concerns! We verify all new client accounts prior to activating their order. Some clients may be asked to provide documents to prove identity and authorization of the payment account. This helps protect our clients, account holders and ourselves from potential fraud. If you aren't comfortable sending in a selfie of you and your passport, we have additional options for verification available.
Antoinette S.
This has been the worst experience. The system is messy and complicated. The work is mostly awful. You'll burn through a lot of money looking for decent writers and once they have your money, you're not getting it back. I will never, ever, ever, ever use them again. Trust me, you're much better off using Fiverr.