Textbook ManiacReviews of textbookmaniac.com

I sent in a book 2 months ago. Received an email saying payment would be issued. It has been 2 months and still have not received my check. I'm going to call non stop until I get my payment sent.

I also received the email that several others have mentioned, that my box "may" have been damaged and there was one book missing, so they deducted $50 from my buyback. They also deducted shipping charges from my buyback and I do not know why, as it was supposed to be free shipping and I used the shipping label provided. I have emailed twice over several weeks requesting an explanation for these items and have not received a reply. I have also not received my payment and I received notice that the books were received three weeks ago. I agree with the others-- stay away! Update to their response -- they did send me the email I mentioned in the review on 2/25. I replied to it the same day and twice after that, but never received a reply. I did use the FedEx option. I don't recall it stating it was not free, but I may have missed that. Further update -- I received an email from Wayne stating he had seen the review and asked what he could do to help. I again expressed my concerns about the missing book and damaged package that seems to happen to so many people and asked for further details. I did not get a reply, but I did get my payout today, less the deduction for the missing book. While I appreciate getting the money, I won't use them again.

WHOEVER IS PLANNING ON SELLING BOOKS TO THIS SCAMMING COMPANY, PLEASE READ BEFORE RESENDING, AND SEND AT YOUR OWN RISK!!! I would leave 0 stars if I could. Sent 4 books, all almost brand new condition. After 3-4 weeks I finally heard back from them saying that they received my books and in processing. I finally heard back from them today saying that they could only give me a partial refund because one of the books listed was missing. The email first stated that perhaps the box got destroyed while being delivered to them. So of course I called them and got angry and asked them to see pictures of this "destroyed box" that let ONE of my books fall out and go missing. The employee put me on hold, comes back on the phone sounding VERY hesitant and awkward, and tells me the box is fine, and that the processing department believe that it was I that lost the book or did not send it in the first place. I am noticing many similar reviews as mine, so I know that this is not just an accident but a scam. Im checking the weights of the books and the shipped box weight, and it is clear that I did not "accidentally" leave a book out. That is what they told me thought. That it wasn't their fault, but it was I that didn't send the book. This isn't about the money. This is about scamming people. I will make sure people hear about this. Those 3rd party companies, like Bookscouter, that recommend online book buyback companies should reconsider using TextbookManiac as a recommended seller/buyer even if you do receive a percentage of the sales. It's just not worth it.

I got a quote on 1/16/19 and sent them in before the 7 day shipping period. They received the books on 1/25/19. Today is 2/6/19 and still nothing from this company. I sent an email asking for an update on when I would be paid and even though was assured on the website I’d be answered in 24 hours, nothing (been 48 hours). Very disappointed in this company. I cannot recommend doing business with them, due to their extremely poor customer service and communication, as well as them basically taking my books for free. I hate being ripped off!!! Il

Worst company ever wish I would of read reviews before I sold my books they claimed one of my books never made it when both of the book where together in the same package it’s no way they got one without the other !! PLEASE DONT SELL BOOKS TO THIS COMPANY !!

I typed out an ISBN and it was accepted through the system so I sent it over, but now I'm getting an email claiming they cannot buy certain editions even though it was originally accepted by the website. So, I have to pay to get my book back or they will "recycle" it. Sounds like they recycle a lot of books without any proof that they're doing just that instead of turning around and selling it. Will not use them again. I can sell my books elsewhere with more reliable companies.

Never again. Suprises me they are still around, 5 out of my last 5 dealings with these dishonest people have been negative. Someone at this place must suffer from hyperhidrosis. Save yourself the headache and ignore their high dollar bids for your books. They lack communication skills, offer little explanation when a book is not accepted, and if they offer any explanation *see hyperhidrosis comment above. No one is minding the children on the book buying playground. It would be nice to have just one of these in play 1-books returned 2- the option to have them returned even if there is a cost to do so 3-proof of their "recycling" they claim to do with rejected books. Without a watchdog over the playground, the continued thievery of millions of books every year will continue. Do not trust them.

Id give them 0 stars if I could. Pretty sure they stole my book... Just received in the mail the shipping label cut of off of the package I sent with a sticker saying it was refused. No book, no money and it's over a month later.