Textbook ManiacReviews of textbookmaniac.com

I should have read reviews first. Sent book in. Today I received my Package RTS, saying postage was owed and received refused. Oh, and guess what? Package was ripped open and book was taken out! Filler was in but no book. Let's entertain the idea for a second that Textbook Maniac didn't take the book (doubtful)...there's still the problem of them not giving enough for postage and refusing to pay the difference once it arrived. This whole thing screams scam. Avoid at all costs. Response to Textbook Maniacs response: Sticker said that recipient refused so someone isn't being truthful here.

Horrible service

I wish I could leave less than 1 star. I sent them my perfect condition textbook (that I originally bought from my university) and they claimed that my book was "counterfeit" and that they could not pay me for it but also could not send it back to me because it's "against their policy". Even after providing proof of purchase from the bookstore they still would not pay for or return my book. DO NOT SEND THEM YOUR BOOKS THEY ARE CROOKS AND THEIR "POLICY" IS STEALING FROM COLLEGE STUDENTS!!!!

I sent two books to textbook maniac. They emailed me informing me they didn’t receive the expensive book and have adjusted the total to the cheap one. I packaged both my books in the same box with the packing slip as the directions say. They have a great scheme going over there. I contacted the company and they say that they have many people check the boxes and cannot do anything. This is stealing!!! I have sold books through various other companies and never had any issues especially like this!

Shipped a book out on August 30th, they received it September 4th. Haven't received my money, an email, or a response from their "customer service." Im waiting for a response back saying that there was damage or water though I shipped it in a protected binder and packaging. didn't check the reviews before I sent it. Highly suggest just going through Chegg. Customer service is phenomenal and received my money. Wouldn't trust this company or suggest them until I receive my money.

DO NOT SEND YOUR BOOKS HERE. IT IS A SCAM. I was quoted $60 for my GOOD AS NEW textbook (I barely opened it during the class). I bought it for about $100 from my school's bookstore. After sending it in, I was told that they suspected that it was "counterfeit" and therefore had to "recycle it" WITHOUT PAYING ME FOR IT. I GAVE THEM MY BOOK FOR FREE AND THEY REFUSE TO SEND IT BACK. This is a total scam and I can't believe I fell for it.

My book was sent in pristine condition. I mean, I only opened it three times and the access code was still unused. My book was shipped in a sturdy, bubble wrapped envelope that was folded in half to ensure the book did not move around in transit. I was quoted $34.80. When my book was “processed,” I received an email claiming the cover was ripped. New buyback total, $15.00. Will not be working with this company again.

I will never sell to this company again. My book was in great condition, but they took half the offer back because they said it had staining and water damage. Terrible, shady company