TevaReviews of teva.com

I bought a pair of Teva sandals in 8/2021. I wore them almost daily for a year before the strap broke. I bought another pair in 8/2022, in part because of their recycling program #tevaforever, which would allow customers to recycle their broken Tevas for free through TerraCycle. My sandals broke again in 8/2024. When I looked for the recycling program, all I could find were press statements & Teva's own ads about it, but they removed the website and would not issue shipping labels for the program, stating that they no longer have one. They claim to be sustainable and will gladly reap the rewards of a highly publicized recycling program, but then cut it within 3 years so they don't actually have to pay up when their sandals break. Greenwashing at its lowest.

Very disappointed. I ordered two pairs of sandals over a week ago and they still haven't got beyond the 'processing' stage. I want to cancel my order as I won't have time to wear them in but that's impossible, I have to wait for them to be delivered (I could be on holiday by then) and then send them back. As they are nowhere near being sent to me why can't I just cancel? I would not recommend doing business with this company!

Corporate greed supersedes customer service again!

What an awful company. They deceive customers with introductory discounts and then do not honour them. Then the products are just not up to the expectation with regard to quality. I ordered 3 pairs of sandals and each pair was so big, at least 2 sizes bigger than ordered. I returned them as they were not as ordered but they would not refund the delivery charge. Customer service all give the same old replies. The cheap stuff from Amazon is much cheaper and actually better quality. Just do but from these crooks.

I purchased the Teva Men’s Hurricane XLT2 sandal (Order no: #2831857322) on 15th Feb 2024, and by 30th Sept 2024 (only 6 months later!), after only 12 outings/wears, the sole had detached, and the strapping material had started to disintegrate leaving me with blisters and a useless pair of sandals (see images). The glueing manufacturing process is clearly of low quality as is the glue itself. The strapping material is also of low quality. I have worn Tevas for decades they never used to fray or have badly glued soles – I currently have 2 other older (5 years) pairs both intact and functional. I thought Teva produced quality, rugged outdoor products that are made to last and that they cared about the planet and sustainability. I can confirm that this is no longer the case. Believe it or not, these are a genuine pair as confirmed by Teva customer support. Not only this but when I emailed customer support with the issue, they refused my valid 1 year warranty request. To be honest, this stinks of 'planned obsolescence’. Don't believe the hype! and don’t risk purchasing.

Do not purchase the teva brand. Both my husband and I had been buying for years. Until Our last 4 pairs ( not exaggerating) have all fallen apart with a 3-6mth period. Returning to anaconda was relatively easy but inconvenient as it is a 160km round trip. Then I purchased direct for myself from the Australian website..the fell apart within 6mth.. good luck getting any customer service from them until it’s too late and past their 12th warranty period!!

Volgens uw mail en de app van UPC heb ik de sandalen ontvangen. Upc heeft ze bij de brievenbus neer gelegd, maar dat is een openbare ruimte. Het is tot nu toe nog niet duidelijk waar mn sandalen zijn. Hoe nu verder

Teva actually suck. Appalling service. Product shipped from Australia so despite saying 3-5 days we are 3 weeks still waiting. What a joke.