marty
1st pair lasted a year!
1st pair lasted a year!! 2nd pair lasted 3 weeks. called and emailed customer service complete with pictures and got zero response. Obviously they don't care.
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Teva (teva.com) has 278 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.
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Showing 193 reviews with 1 star · Clear filters
marty
1st pair lasted a year!! 2nd pair lasted 3 weeks. called and emailed customer service complete with pictures and got zero response. Obviously they don't care.
Martin
I can only recommend not to buy over TEVA_Eu.com ! If you have to sent the goods back, you only got it free in UK, in all over Eu countries you have to pay for the parcel and they their warehouse based in NL so its very expensive. For a parcel from Germany to NL I have paied 17,99 € ! Unacceptable !!
dalmez
Bought a pair of the Top range hiking boots and wore them on 2 hiking holidays, half way though the second in the middle of Torres Del Paine I had to swap them for the guides Gum Boots as the tread had worn so bad I thought I was ice skating. They have only had about 6 weeks wear, unfortunately the 2 excursions were 12 month apart and Teva said too bad and it must be my gait that wore them out. odd because I have a pair of doc Martins I've had since Dec 1999 and wear them as much every year as I did the TEVA boots. Will never buy Teva again
Robert R.
BBC reported contaminated Losartan produced by Teva. I wrote and asked them if they supplied Losartan to my pharmacy. They ignored me.
Julie S.
worst company to deal with . Do not answer any questions, no ones seesm to no anything at all. Decker the mother company is even worst, what a shame love some of the shoes total dislike the support and lack of service. People I have tried and tried finding out about Tevasales. online which is advertising thee act shoes, the web site does email you back and Dekker or Teva won’t answer my questions about this site. Be very careful
CC
unclear refund policy - they actually refund your store credit first - knowing that it expires and has a limited window of use before giving you your money back. basically the credit you hope to use? it doesn't if you have to return merchandise. i've never seen any business treat customers this way without being transparent about this practice
Rebecca
Recently ordered a pair of women’s flip flops from Teva. Delivery was fast but I am extremely dissapointed with the product. Despite the size being right the sole of the flip flop isn’t sturdy and slides from my feet when I walk (much more so than just the usual expectation of a shoe with no heel support) - this caused the front of the shoe to fold over a good few times whilst I was walking and eventually led me to trip over on the concrete and hurt myself. The part in between my toes has caused blisters on both feet as they rubbed so much, so were not only dangerous and difficult to walk in but also painful. To top it off, as I have now read in other reviews, the bottom of my feet is black from where the dye has rubbed onto my feet and will not come off with soap. Never usually write reviews but felt compelled to as these shoes are awful and I will never be buying from this company again. First and last time wearing the flip flops I bought from them despite only being able to bare them for a couple of hours. Do not waste your money on these shoes, craftsmanship is thoughtless, materials clearly cheap and very poorly designed.
tom R.
Have owned many of the Teva products. They have been great until Deckers acquired the brand.Beware of deteriorating quality and if you break any shoe with laces, they cannot be replaced. Teva now supplies no real customer service, ignores comments and does not respond to customer service requests.