TevaReviews of teva.com

Bought a pair of mens suede and leather sandals (not cheap) Tried and tried to stop the black dye coming off over my feet. Had to waste my money and bin them. Absolute poor quality.

I have been a Teva fan you years. As of late, I purchased the Turkish sandal, dont waste your money. Poorly designed, the sandals "heel" strap will not break in, I have had these damn things for months, "every time" I wear them they tear up the back of my heels. Boo Teva. Their traditional sandals use to last for years, you are lucky to get a year!! Come unclued and straps tear. Boo Teva. Clearly not the same company standards when they came from AZ.

Ordered and paid for two pair with an expected delivery date shown during checkout. The order showed pending for the following three business days and on the day of expected arrival I receive “this order cannot be found” when attempting to see if it had progressed. I then called and waited on hold as nobody answered their live chat online and they were not accepting email requests. Over an hour day 1 and no answer on the phone Day two I waited on the phone after another failed attempt at a live chat went without reply - this time nearly an hour with no reply. Day three I waited over an hour again and an associate answered, took my order number, immediately informed me they would ship that day (Friday) and that I would receive an email notice. This didn’t happen. Saturday I was able to get an answer in live chat after another extended wait - that response said something to the effect of “We apologize for the delay on your order but this is scheduled to ship out today.” Basically the same response I received on the phone (both replies 2 and 3 days after the original promised delivery date to my home, respectively). Now we have eclipsed the weekend, the order still has not shipped, and I was unable to reach anyone by phone or live chat today and the company is still not accepting emailed customer service requests. I will be reattempting again tomorrow at their opening time to cancel my order for refund.

Buyer beware. Do not be caught out by the Teva website offering free Royal Mail returns labels. This is not true and, despite taking this issue up with Teva they still advertise it. Not only is Teva knowingly misleading its customers, it is also being hugely irresponsible during the epidemic causing customers to make wasted trips to post offices.

Teva Fi 5 UNIVERSAL sandels ,these where recommended to be long lasting and durable suitable for long walks and hiking ,they are suitable for neither, after only 3 weeks of simple street walking in southeast Asia on good surfaces both of the soles have started to split ,they are also very warm on the soles of the feet making them for this climate non durable and very uncomfortable, very very poor quality ,I trusted the name of TEVA and I was wrong ,I am in Asia for 3 more months with my only pair of sandals falling apart , and a size 46 foot which is almost impossible to find .

I shipped my teva.com order to my office. It was shipped via UPS. On the day I was supposed to receive my order, I was also expecting other packages from UPS. The other packages arrived at the front desk at my office. The Teva order did not. I contacted teva and they claimed that the package had been signed for so they would not send another. I do not know the name of the person who supposedly signed - no person by that name works here. I will be disputing the transaction with my bank. I'm sure they have insurance to cover shipping incidents. Do not order from these people under any circumstances.

I have had several pairs of Teva sandals and walking shoes over the past few years and have always been very happy with the products, they have been excellent. However, Teva's online ordering system (UK) leaves much to be desired as on my last two purchases after receiving confirmation of order I have received a subsequent email days later stating order cancelled due to lack of inventory. The website does therefore not show a true reflection of their (warehouse) stock. The item I tried to purchase a week ago is still showing online and available for sale. Matter taken up with customer service who are only able to apologise. Very disappointed and frustrated (probably ex) customer.

After buying 2 pair of sandals from TEVA in 2 year and having the srtap between the toes break the same way and from normal wear and tear I think I am done with Teva..I was also informed by customer service how difficult the return policy is so its pointless to do..120 dollars later and not happy...