TevaReviews of teva.com

I have worn Teva sandals since the early 1990's. I recently decided to get yet another pair (the F1 5 Universal being the new model name for the ones I had bought before) but they are no longer the same. I was shocked. The cushioning, especially under the balls of your feet, is now very poor for cushioned footwear let alone for what was once a leading manufacturer in this area. Other aspects are also distinctly lower quality and cheaper construction. I sent mine back for a refund.

Terrible customer service. Ordered 2 pairs of shoes and was promised 10% off and a gift. When I received my shoes I didn't receive a gift and did not receive 10% off. I've reached out to them multiple times and they don't care.

I’ve had several pair of Tevas in the past. Lasted for many many years. Hiking and everyday use. Finally wore them out and bought 2 new pairs in July 2020. Very disappointed. Quality is not there The sole of the shoe is not the same. Moving on to another brand. Do not purchase.

I bought my first pair of Teva's in 2011. I worked at the school and needed some sturdy sandals. I wore the s%$* out of them. After being my sturdy sandals for 5 years, they became my hiking, river and creek shoes. They were exposed to hot cars, tents, walking through water and drying in the sun ect. They broke last month and I replaced them with an identical pair (so I thought). I recently took a trip and left them in the hot car and the rubber curled up and shrunk. I have left my other teva's in the Phoenix sun and never ever had them shrink like this. It is clear the Teva no longer stands for quality and customer service.. I asked about returning them, but was told that I would only be getting a gift card and I would have to pay for shipping. I am very dissatisfied and dissapointed with Teva. I will be looking for another brand and will definitely do my research and read customer reviews. Sorry Teva! Not worth the 80 bucks!

I ordered a pair of sandals on the TEVA website, on 5th May On order acknowledgement, I was advised of a potential delivery delay so I waited a few weeks but they never arrived. A month on, 4th June, I started emailing to ask what happened to my order. Weeks passed and I received no reply. On 22nd June I messaged the facebook page, and received a reply the following day that the order was lost. I was told customer services had requested a replacement order. On 29th June I received an automated message from teva stating my order had been cancelled due to lack of inventory. I went straight to the teva.co.uk website to check my product, and saw it was still for sale. I got really angry and started posting on social media, they told me to reach out to customer services etc. I did so by email but received no reply. On 3rd July I received a response to a message I sent once again to the facebook page on 2nd July that a refund had been processed. On 8th July via facebook they informed me that a refund had been processed the previous day. On checking the refund, I saw that it was for the total amount of the order, but they had not refunded me the cost for standard shipping. I have reached out to them again to ask they refund me the total charged to my account, and at current still waiting on a reply.

Will never purchase Tevas again Paid eighty dollars each for three pair. Cheaply made. Uncomfortable. Have worn teva sandals for years. Disappointed and angry.

TEVA used to stand out for excellence, but not any more. I have spent the last two months trying to communicate about an exchange... NEVER, NEVER could connect with a live human. I persisted because we had been loyal customers. THE ABSOLUTE WORST CUSTOMER SERVICE (or lack thereof). Makes me sad!! Former NORDSTROM executive

I have bought Teva's before in store and they are some of the most comfortable sandals I've had. But when I went directly to their website 3 times over the past couple months they were out of my size. And what's worst, and the reason for the poor review is that every time I filter for my size it would show a selection. And then when I clicked one, it showed out of stock. I contacted customer service and they said this wasn't a bug, they did that on purpose. That's horribly frustrating to think something is available only to find out it's not on the own manufacturers website, and doing multiple times loss them a customer.